Home care agency

Platinum Care Appointments Limited

Home care agency in Woodford Green, Redbridge

Platinum Care Appointments Limited

Home care agency in Woodford Green, Redbridge

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 9c, Suite 1, Bourne Court, Southend Road, Woodford Green, IG8 8HD

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About

Platinum Care Appointments Limited is a home care agency based in Woodford Green, providing care and support to people in their own homes. The agency supports older people, those with dementia and people with sensory impairment, delivering domiciliary care tailored to individual needs.

The agency was rated Good by the Care Quality Commission in 2019, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 6 November 2019 · Last inspected 27 September 2019

Inspectors found that people receiving personal care in their own homes felt safe and got on well with staff, who were described as well trained and consistent. Care was planned around each person, with needs reassessed promptly when health changed, and people were supported to make their own choices and stay independent. The registered manager was spoken of positively, and the service's small, local approach was reported as being maintained.

Strengths noted
  • Systems were in place to identify and respond to risks and to monitor incidents and concerns.
  • Staff were described as well trained, prepared foods people liked, and planned for people's dietary needs.
  • People received support from consistent staff they knew well, and some examples of support going beyond expectations were noted.
  • Care was personalised, dignified, and encouraged people to keep their independence, and people knew how to complain.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Sensory impairment

What's nearby

GP surgery500 m
Hospital2.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesPlentiful
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Platinum Care Appointments Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Platinum Care Appointments Limited is backed by a local NHS health network. The nearest A&E is Whipps Cross Hospital, 2 miles away. The local GP practice is CLAYHALL CLINIC, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Whipps Cross Hospital · 2 mi
Nearest GP · CQC Good
CLAYHALL CLINIC · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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