Norse Care (Services) Limited
Westfields
Care home in Swaffham, Norfolk
Operated by Norse Care (Services)
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Westfields is a 51-bed care home in Swaffham, Norfolk, operated by Norse Care (Services) Limited. The home provides residential care and is rated Outstanding by the Care Quality Commission, with Outstanding grades for Effectiveness and Caring. It received Good ratings for Safety, Responsiveness and Leadership.
The home accommodates residents in single rooms, a number with ensuite bathrooms, alongside communal spaces for dining and living. Westfields is part of the local West Norfolk community and receives visitors.
What inspectors found
CQC: OutstandingReport published 17 January 2019 · Last inspected 6 December 2018
Inspectors found Westfields, a care home for older people in Swaffham with 35 residents, delivering an outstanding service at its December 2018 visit. Staff were described as kind and compassionate, with a motivated team that was supported in developing its skills, and the atmosphere was reported as lively and fun. The report also noted creative activities, regular community involvement and a management team that actively sought feedback from residents, relatives and staff.
- Residents were treated with exceptional kindness and compassion, and privacy and dignity were central to the service
- Staff were highly motivated and given strong support to develop their competence and knowledge
- Activities were creative and people regularly took part in community life
- Management was approachable and used feedback from people, relatives and staff to drive improvement
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Facilities
What's nearby
- Set back from main road noise
- Ambulance station about 900 m away
- Fire station about 900 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysSparse
Local crime statistics
48 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £980 |
| 2025 | £1,015 |
What Norfolk council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Westfields is backed by a local NHS health network. The nearest A&E is The Queen Elizabeth Hospital, 12.7 miles away. The local GP practice is CAMPINGLAND SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Norse Care (Services)
Westfields is one of 33 homes run by Norse Care (Services) on AskBart. See how the group's homes are rated and where it operates.
More care homes near Swaffham
Information last reviewed October 2026.
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