Wellbeing Care Support Services

Home care agency in Lowestoft, Suffolk

Operated by Wellbeing Care

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address45 Cotmer Road, Lowestoft, NR33 9PL

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About

Wellbeing Care Support Services is a home care agency that provides care and support in people's own homes. Its office is in Lowestoft, East Suffolk. The agency supports older people aged 65 and over, younger adults under 65, people living with dementia and people with learning disabilities. Its stated services include dementia care, respite care and supported living, and it says it takes account of each person's privacy and dignity.

The Care Quality Commission rates Wellbeing Care Support Services Good overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions. The rating comes from a report published in 2021.

What inspectors found

CQC: Good

Report published 5 July 2021 · Last inspected 7 June 2021

Inspectors found that people using this supported living service, which provides personal care to 10 people in their own flats, feel safe and know how to raise concerns. Staff understood safeguarding, care plans and risk assessments were in place and people contributed to them where they could, and medicines were managed safely. A newly arrived manager had already built positive relationships with people and staff, and the service showed it was supporting people to be as independent and active as possible.

Strengths noted
  • People said they feel safe and know how to raise concerns
  • Staff understood safeguarding and how to protect people from abuse
  • Care plans and risk assessments reflected individual needs, with people involved where possible
  • Support encouraged independence and learning new skills, with care tailored to each person

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Younger adults (under 65)

Food hygiene rating

Very good

Food Standards Agency · inspected June 2025

What's nearby

GP surgery800 m
Hospital6.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Wellbeing Care Support Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Wellbeing Care Support Services is backed by a local NHS health network. The nearest A&E is James Paget University Hospital, 6.7 miles away. The local GP practice is VICTORIA ROAD SURGERY, 0.5 miles away.

Nearest hospital · A&E
James Paget University Hospital · 6.7 mi
Nearest GP
VICTORIA ROAD SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Wellbeing Care

Wellbeing Care Support Services is one of 3 services run by Wellbeing Care on AskBart. See how the group's services are rated and where it operates.

See all 3 Wellbeing Care listings →

Information last reviewed October 2026.

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