Home care agency

Welcome Home

Home care agency in Sheerness, Kent

Welcome Home

Home care agency in Sheerness, Kent

CQC GoodDementia
AddressCliff View Gardens, Warden Bay, Sheerness, ME12 4NH

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About

Welcome Home is a home care agency based in Sheerness, Kent, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, sensory impairment, learning disabilities and eating disorders.

Welcome Home was rated Good by the Care Quality Commission in 2022, achieving Good grades across all five key-question areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 20 October 2022 · Last inspected 15 September 2022

Inspectors visited Welcome Home in September 2022 and rated it Good. The residential home supports five adults with a learning disability and autism, and the report describes a regular, familiar staff team, kind and compassionate care, and personalised bedrooms. A separate domiciliary agency that delivers personal care to 82 people in their own homes was also inspected.

Strengths noted
  • People and relatives spoke positively about the service and said they felt safe and well cared for.
  • Staff knew people well and provided consistent care through a regular team, supporting continuity.
  • Staff communicated effectively with people who use body language and sounds, and supported people to access specialist health and social care services.
  • Quality assurance systems and an open, approachable management team were used to identify shortfalls and improve the service.
Areas to improve
  • Staff were still working towards consistency in supporting people to make decisions in line with best practice in decision-making.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery6.3 miles
Hospital13.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsLimited
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Welcome Home will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Welcome Home is backed by a local NHS health network. The nearest A&E is Southend Hospital, 13.8 miles away. The local GP practice is SHEERNESS HEALTH CENTRE, 6.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Southend Hospital · 13.8 mi
Nearest GP · CQC Good
SHEERNESS HEALTH CENTRE · 6.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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