Home care agency

ApproCare

Home care agency in Sheerness, Kent

ApproCare

Home care agency in Sheerness, Kent

CQC Requires improvementDementia
AddressOffice 6, Kent House, Charles Street, Sheerness, ME12 1TA

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About

ApproCare is a home care agency based in Sheerness, Kent, registered with the Care Quality Commission (CQC) and established in 2013. It provides care and support in people's own homes, from visits as short as 30 minutes to full live-in support. Services include personal care, housekeeping, cooking meals and companionship, and its stated care focus is dementia. The agency also supports older people and people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse or eating disorders. Its management team has more than 100 years of combined care experience.

The CQC rated ApproCare Requires Improvement overall in its report published in 2023. Its Effective, Caring and Responsive key questions were rated Good, while Safe and Well-led were rated Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 31 July 2023 · Last inspected 16 June 2023

Inspectors found that staff encouraged people to look after their own health and supported their medicines in ways that helped them stay independent. Some people described their care as caring and considerate, and staff were said to know how to keep people safe from abuse. Staff turnover was a concern, and while many staff said they found their work meaningful, some felt their contributions were not recognised.

Strengths noted
  • Some people described the care they received as caring and considerate.
  • Staff were found to uphold people's modesty and self-respect.
  • Staff encouraged people to take an active part in looking after their health, and medicines support fostered self-reliance.
  • Many staff said they found their work important and enjoyed it.
Areas to improve
  • Some people's needs were not consistently identified or documented, and care plans did not always cover everything they required.
  • A high rate of staff leaving meant some people lacked continuity from carers who knew them well.
  • Systems for checking the quality and safety of the service were not working effectively.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse

What's nearby

GP surgery800 m
Hospital8.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — ApproCare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

ApproCare is backed by a local NHS health network. The nearest A&E is Southend Hospital, 8.2 miles away. The local GP practice is THE OM MEDICAL CENTRE, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Southend Hospital · 8.2 mi
Nearest GP · CQC Good
THE OM MEDICAL CENTRE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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