Care home
Watts Healthcare Ltd
Residential care home in Rochester, Medway
Watts Healthcare Ltd
Residential care home in Rochester, Medway
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Watts Healthcare Ltd is a 32-bed residential care home in Rochester, Medway, providing care for older people and those with dementia. The home supports residents aged 65 and over, younger adults under 65, and people with physical disabilities or sensory impairment.
The home is rated Good by the Care Quality Commission, with its most recent inspection report published in 2021. It was rated Good for Effective, Caring, Responsive and Well-led care, and Requires Improvement for Safe care.
What inspectors found
CQC: GoodReport published 16 June 2021 · Last inspected 11 May 2021
Inspectors found people appeared content, with plenty of laughter and social interaction, and relatives spoke very positively about the home. Staff were described as kind and caring, supported people's health and wellbeing, and kept the service clean with protective equipment available. Inspectors raised concerns about admission practices and legionella controls, and the registered manager began making improvements during the visit.
- People appeared relaxed and sociable, and relatives gave very positive feedback about their family members' care.
- Staff used protective equipment correctly, had access to it when needed, and the service was kept clean.
- Risks to people's health and wellbeing were assessed and well managed, and medicines were well managed.
- A range of weekly activities was available, including for people cared for in bed, and people said they enjoyed them.
- Inspectors were not assured that people were being admitted safely, and people had not always been isolated for the required time on admission.
- Systems for managing legionella risk were not robust, and empty rooms were not always flushed as required, though the manager began addressing this during the inspection.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Food hygiene rating
Very good
Food Standards Agency · inspected June 2025
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldSparse
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Local crime statistics
313 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Medway council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £845 |
| 2025 | £875 |
What Medway council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Watts Healthcare Ltd is backed by a local NHS health network. The nearest A&E is Medway Maritime Hospital, 1.7 miles away. The local GP practice is THORNDIKE PARTNERSHIP, 0 miles away, rated ‘Requires improvement’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Rochester
Local clubs, charities and support groups that help older residents stay active and connected.
Dementia Concern
The charity provides weekend day care, care and respite in the home, support, advice and information, assessment and client representation for carers and people with dementia. It also provides…
Working Against Loneliness Together (Walt)
WALT helps to combat loneliness and social isolation in the ME5 postcode area of Medway
Age UK Kent Rivers
Age UK Medway provides a range of support and care services for older people in the Medway and Kent areas. We are committed to providing high quality services enabling older people to live safely…
Carers Choice Dgs
Carers Choice provides support to those who chose to care for others.
Age Concern Gillingham
The purpose of the charity is to promote the relief of older people in Gravesham, Medway, Faversham and Sittingbourne.
Alzheimer's & Dementia Support Services
We provide support, wellbeing and care services to help people affected by dementia across Kent and Medway. Our services include the Dementia Coordinator Service, Dementia Cafes, Peer Support…
More care homes near Rochester
Information last reviewed October 2026.
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