Zion Care

Lizbis Care Home

Care home in Rochester, Medway

Operated by Zion Care

CQC Requires improvement19 beds
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address5 Hillside Avenue, Strood, Rochester, ME2 3DB
Beds19

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About

Lizbis Care Home is a 19-bed care home in Rochester, Medway, operated by Zion Care. The home provides care to older residents and operates on principles of privacy, independence and resident choice in the planning of support. The Care Quality Commission rated the home as Requires Improvement overall in 2022, with Requires Improvement grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

The home aims to support residents to live as independently as they are able, with involvement in decision-making about their care and daily life. The home works to engage with the local community and facilitate social connections for residents.

What inspectors found

CQC: Requires improvement

Report published 5 October 2022 · Last inspected 12 August 2022

Inspectors found that people and their relatives felt safe living at the home, that staff responded when help was requested, and that staff knew people well and understood person-centred care. The report also raises concerns about the lack of engagement in activities, some staff not always speaking to people respectfully, and gaps in how decisions and deprivation of liberty safeguards were handled. The service was rated requires improvement, and the provider was described as open about recent challenges and committed to improving.

Strengths noted
  • Staff knew people well and understood what person-centred care involves
  • People and relatives felt safe, and staff were responsive when people asked for help
  • Care plans were reviewed regularly and kept up to date, and end-of-life wishes were recorded
  • Enough staff were available, with regular agency workers used to cover shifts so people could get to know them
Areas to improve
  • Systems for learning from incidents were not effective, and incident records lacked detail on the actions taken
  • Some environmental risks were not managed, including a fire door found wedged open, and medicines storage needed improvement
  • People were not supported to have maximum choice and control, mental capacity assessments were not decision specific, and the required deprivation of liberty safeguards were not in place

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Very good

Food Standards Agency · inspected June 2025

What's nearby

GP surgery500 m
A&E: Medway Maritime Hospital2.4 miles
Pub or bar200 m
  • Set back from main road noise
  • Ambulance station about 850 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysAmple

Local crime statistics

313 recorded crimes in the local area (July 2026)

Top categories:

Anti-social behaviour33%
Violent crime30%
Shoplifting8%
Other theft7%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Medway council pays.

Care fee trajectory

Indicative weekly fee by year, against what Medway pays care homes.
YearCouncil rate (per week)
2024£845
2025£875

What Medway council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Lizbis Care Home is backed by a local NHS health network. The nearest A&E is Medway Maritime Hospital, 2.4 miles away. The local GP practice is APEX MEDICAL CENTRE, 0.3 miles away.

Nearest hospital · A&E
Medway Maritime Hospital · 2.4 mi
Nearest GP
APEX MEDICAL CENTRE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Rochester

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Dementia Concern

The charity provides weekend day care, care and respite in the home, support, advice and information, assessment and client representation for carers and people with dementia. It also provides…

1.7 miles away · Source: Charity Commission (1014834)
Charity

Working Against Loneliness Together (Walt)

WALT helps to combat loneliness and social isolation in the ME5 postcode area of Medway

3.2 miles away · Source: Charity Commission (1209551)
Charity

Age UK Kent Rivers

Age UK Medway provides a range of support and care services for older people in the Medway and Kent areas. We are committed to providing high quality services enabling older people to live safely…

3.4 miles away · Source: Charity Commission (1133023)
Charity

Carers Choice Dgs

Carers Choice provides support to those who chose to care for others.

5.1 miles away · Source: Charity Commission (1143325)
Charity

Age Concern Gillingham

The purpose of the charity is to promote the relief of older people in Gravesham, Medway, Faversham and Sittingbourne.

6.2 miles away · Source: Charity Commission (1079572)
Charity

Alzheimer's & Dementia Support Services

We provide support, wellbeing and care services to help people affected by dementia across Kent and Medway. Our services include the Dementia Coordinator Service, Dementia Cafes, Peer Support…

6.8 miles away · Source: Charity Commission (1173379)

Part of Zion Care

Lizbis Care Home is one of 19 homes run by Zion Care on AskBart. See how the group's homes are rated and where it operates.

See all 19 Zion Care listings →

Information last reviewed October 2026.

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