Carebase
Water Mill House Care Home
Nursing home in Hemel Hempstead, Hertfordshire
Operated by Carebase
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Water Mill House Care Home is a nursing and dementia care home in Hemel Hempstead, Hertfordshire, with 70 registered beds. It is operated by Carebase. The home has close links with its local community. Children from the nearby Little Raccoons nursery have visited to take part in seasonal activities with residents, and the home holds family events, including an autumn pumpkin patch that welcomes relatives of all ages. It also marks residents' personal wishes, such as arranging a long-remembered bakery treat.
The Care Quality Commission's 2023 report rated the home Requires Improvement overall. It rated the home Good for being effective, caring and responsive, and Requires Improvement for being safe and well-led.
What inspectors found
CQC: Requires improvementReport published 20 September 2023 · Last inspected 19 July 2023
Inspectors found that care plans, risk assessments and daily records were not always accurate or complete, which meant some people were at risk because planned care could not be monitored properly. Medicines handling, including recording of allergies, and the upkeep of medical devices also fell short. Staff were described as caring and present, and people and relatives reported feeling safe and well looked after.
- People and relatives said they felt safe and that staff cared for them well
- Enough staff were on duty, and they had time to talk with people
- The service was clean and well maintained
- Leaders showed commitment to person-centred care and responded quickly to feedback
- Care plans and risk assessments were not always accurate or consistent
- Daily care records were completed irregularly
- No action was evidenced for a person who had lost significant weight
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsSparse
- TakeawaysSparse
Local crime statistics
312 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Dementia care | Fees on request | — |
| Nursing care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Hertfordshire council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £852 |
| 2025 | £906 |
What Hertfordshire council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Water Mill House Care Home is backed by a local NHS health network. The nearest A&E is Watford General Hospital, 5.8 miles away. The local GP practice is BENNETTS END SURGERY, 0.9 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Hemel Hempstead
Local clubs, charities and support groups that help older residents stay active and connected.
Age UK Dacorum
Age UK Dacorum works in partnership with other voluntary and statutory agencies to provide services for older people in Dacorum and the surrounding areas. Our purpose is to improve the quality of…
Hemel Hempstead Day Centre Limited
The principle activity and objective of HHDCL is to provide a safe,high quality day centre that allows the elderly of Dacorum Borough to be involved with bespoke,stimulating and rewarding activities.
Kings Langley Good Neighbours Association
To provide voluntary assistance to residents in the Parish of Kings Langley and its immediate neighbourhood who have needs caused by age, ill-health, disability or inadequate resources.
Age Concern St Albans
Hall for activities in central St Albans including two weekly day centres, and hire for age-related activities.
Chorleywood and District Homes for the Elderly
The policies adopted in furtherance of the Charity's main object is the running of the home for assisted living known as "Hurstleigh" in Shire Lane, Chorleywood.
Dementia Carers Respite
The purpose of the charity is the relief of persons caring for people with Mid Stage Dementia within the family or home (who do not qualify for NHS support and do not have sufficient resources for…
Part of Carebase
Water Mill House Care Home is one of 13 homes run by Carebase on AskBart. See how the group's homes are rated and where it operates.
More care homes near Hemel Hempstead
Information last reviewed October 2026.
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