Gold Care Homes
Queensway House
Nursing home in Hemel Hempstead, Hertfordshire
Operated by Gold Care Homes
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Queensway House is a care home in Hemel Hempstead, Hertfordshire, set among green open spaces and within a five-minute drive of the old town. The home provides 24-hour residential, nursing, dementia and respite care, on both long-term and short-term bases, for older adults with a range of health needs. It has 80 registered beds, and each resident has their own bedroom with en-suite facilities.
The home has lounges, dining rooms, a movie room, a hair salon and a reading room, along with a large garden where residents can garden, walk or take afternoon tea outdoors. An activities team runs a varied programme, and the kitchen team prepares meals intended to be both appetising and nutritious. The home is operated by Gold Care Homes. The Care Quality Commission rates Queensway House Good overall, with Good ratings for safe, effective, caring and responsive care, and Requires Improvement for well-led (report published 2021).
What inspectors found
CQC: GoodReport published 2 December 2021 · Last inspected 15 October 2021
Inspectors found that people and their relatives felt safe. Staff understood safeguarding and had been trained, and risks to people were assessed, with equipment provided to support health and mobility. Feedback from professionals who work with the service was described as positive.
- Staff understand their responsibilities for safeguarding and have received training.
- Risks to people's health and wellbeing are assessed, including guidance from health professionals where available.
- Medicines are managed safely by staff who have been trained and checked as competent.
- Quality checks and feedback processes have been introduced since the last inspection, and the manager reviews staffing levels regularly.
- Work is still ongoing to complete the planned actions and to embed the new systems fully in everyday practice.
- Relatives gave mixed feedback about how much they are engaged with the service.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
Food hygiene rating
Very good
Food Standards Agency · inspected August 2026
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
Local crime statistics
312 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
| Nursing care | Fees on request | — |
| Respite (short stay) | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Hertfordshire council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £852 |
| 2025 | £906 |
What Hertfordshire council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Queensway House is backed by a local NHS health network. The nearest A&E is Watford General Hospital, 8.2 miles away. The local GP practice is GROVE HILL MEDICAL CENTRE, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Hemel Hempstead
Local clubs, charities and support groups that help older residents stay active and connected.
Age UK Dacorum
Age UK Dacorum works in partnership with other voluntary and statutory agencies to provide services for older people in Dacorum and the surrounding areas. Our purpose is to improve the quality of…
Hemel Hempstead Day Centre Limited
The principle activity and objective of HHDCL is to provide a safe,high quality day centre that allows the elderly of Dacorum Borough to be involved with bespoke,stimulating and rewarding activities.
Kings Langley Good Neighbours Association
To provide voluntary assistance to residents in the Parish of Kings Langley and its immediate neighbourhood who have needs caused by age, ill-health, disability or inadequate resources.
Age Concern St Albans
Hall for activities in central St Albans including two weekly day centres, and hire for age-related activities.
Chorleywood and District Homes for the Elderly
The policies adopted in furtherance of the Charity's main object is the running of the home for assisted living known as "Hurstleigh" in Shire Lane, Chorleywood.
Dementia Carers Respite
The purpose of the charity is the relief of persons caring for people with Mid Stage Dementia within the family or home (who do not qualify for NHS support and do not have sufficient resources for…
Part of Gold Care Homes
Queensway House is one of 39 homes run by Gold Care Homes on AskBart. See how the group's homes are rated and where it operates.
More care homes near Hemel Hempstead
Information last reviewed October 2026.
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