Home care agency

Walfinch Suffolk Coastal

Home care agency in Saxmundham, Suffolk

Walfinch Suffolk Coastal

Home care agency in Saxmundham, Suffolk

Operated by Walfinch

CQC GoodDementia
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address18 High Street,, Saxmundham, IP17 1DD

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About

Walfinch Suffolk Coastal is a home care agency based in Saxmundham, Suffolk. It delivers care and support in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with mental health needs.

Walfinch Suffolk Coastal was rated Good by the Care Quality Commission in 2022, achieving Good across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 22 April 2022 · Last inspected 5 April 2022

Inspectors found that people and their relatives were very positive about the service, and that care was person-centred, with plans that reflected people's preferences and encouraged independence. Staff were trained in safeguarding and infection control, and medicines and risks were well managed. Most care calls happened at the expected times, for the agreed length, and by familiar staff, though recruitment and staffing were difficult, particularly during the pandemic.

Strengths noted
  • Relatives and people using the service were complimentary and would recommend it
  • Care plans were person-centred, reflected individual preferences, and supported independence
  • Staff were safely recruited, trained, and knew how to safeguard people and prevent infection
  • Medicines and risks were managed in line with guidance, and staff understood the importance of consent
Areas to improve
  • Staffing and recruitment were a continuing challenge, especially during the COVID-19 pandemic

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital16.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Walfinch Suffolk Coastal will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Walfinch Suffolk Coastal is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 16.6 miles away. The local GP practice is SAXMUNDHAM HEALTH CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Ipswich Hospital · 16.6 mi
Nearest GP · CQC Good
SAXMUNDHAM HEALTH CENTRE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Walfinch

Walfinch Suffolk Coastal is one of 19 services run by Walfinch on AskBart. See how the group's services are rated and where it operates.

See all 19 Walfinch listings →

Information last reviewed October 2026.

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