Home care agency
Walfinch Suffolk Coastal
Home care agency in Saxmundham, Suffolk
Walfinch Suffolk Coastal
Home care agency in Saxmundham, Suffolk
Operated by Walfinch
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Walfinch Suffolk Coastal is a home care agency based in Saxmundham, Suffolk. It delivers care and support in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with mental health needs.
Walfinch Suffolk Coastal was rated Good by the Care Quality Commission in 2022, achieving Good across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 22 April 2022 · Last inspected 5 April 2022
Inspectors found that people and their relatives were very positive about the service, and that care was person-centred, with plans that reflected people's preferences and encouraged independence. Staff were trained in safeguarding and infection control, and medicines and risks were well managed. Most care calls happened at the expected times, for the agreed length, and by familiar staff, though recruitment and staffing were difficult, particularly during the pandemic.
- Relatives and people using the service were complimentary and would recommend it
- Care plans were person-centred, reflected individual preferences, and supported independence
- Staff were safely recruited, trained, and knew how to safeguard people and prevent infection
- Medicines and risks were managed in line with guidance, and staff understood the importance of consent
- Staffing and recruitment were a continuing challenge, especially during the COVID-19 pandemic
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Walfinch Suffolk Coastal will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Walfinch Suffolk Coastal is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 16.6 miles away. The local GP practice is SAXMUNDHAM HEALTH CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Walfinch
Walfinch Suffolk Coastal is one of 19 services run by Walfinch on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Saxmundham
Information last reviewed October 2026.
Reviews from families
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Saxmundham: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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