Swann House

Home care agency in Saxmundham, Suffolk

Operated by Orwell Housing Association

CQC GoodDementia
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressSaxon Road, Saxmundham, IP17 1EE

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About

Swann House is a home care agency that provides care and support in people's own homes. Its care focus is dementia, and it also supports older people aged 65 and over, adults with physical disabilities, people with mental health needs and people with sensory impairment. The agency's office is in Saxmundham, Suffolk, in the East of England.

The Care Quality Commission rated Swann House Good overall in its report published in 2019. It was also rated Good for each of the five key questions: whether the service is safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 17 October 2019 · Last inspected 30 September 2019

Inspectors found that people using this domiciliary service, which supports people living in a supported living setting, received good-quality care tailored to them. People said they felt safe with staff who were familiar with their needs, and those spoken with praised the team's caring attitude. Communal social activities were arranged to reduce loneliness.

Strengths noted
  • People said they felt safe, with staff who were familiar with their needs.
  • Risks were assessed, and accidents and incidents were recorded and monitored to help prevent them recurring.
  • Staff were described as trained and capable, and the manager backed them in their roles.
  • People took part in planning their care and making decisions, and were encouraged to stay as independent as possible.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment

Facilities

Dining areas
Landscaped gardens
Lounges

What's nearby

GP surgery650 m
Hospital16.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Swann House will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Swann House is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 16.5 miles away. The local GP practice is SAXMUNDHAM HEALTH CENTRE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Ipswich Hospital · 16.5 mi
Nearest GP · CQC Good
SAXMUNDHAM HEALTH CENTRE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Orwell Housing Association

Swann House is one of 14 services run by Orwell Housing Association on AskBart. See how the group's services are rated and where it operates.

See all 14 Orwell Housing Association listings →

Information last reviewed October 2026.

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