Vitalitycare and Support Services
Home care agency in Walsall
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Vitalitycare and Support Services is a home care agency in Walsall, West Midlands, that provides care and support in people's own homes. Its care focus is dementia, and it supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairments or learning disabilities. The agency describes its caregivers as a team working to help people keep a safe and comfortable living environment at home.
The Care Quality Commission rated the agency Requires Improvement overall, in a report published in 2020. Its key-question ratings are Good for being effective and caring, and Requires Improvement for being safe, responsive and well-led.
What inspectors found
CQC: Requires improvementReport published 27 August 2020 · Last inspected 25 February 2020
Inspectors visited a domiciliary care service that provides personal care to people in their own homes, supporting 14 people at the time. They found that risk assessments were effective, people felt safe, staff understood safeguarding, and staffing levels met people's needs. Staff reported good morale and a supportive registered manager, and people spoke positively about the care team.
- Risk assessments were completed effectively and medicines were managed safely
- Staff were trained and inducted well, and liaised with other health professionals
- People were supported to make choices and decisions about their care, with consent sought before care
- Staff described a good team culture and supportive management
- Recruitment checks did not always robustly verify employment histories
- People's wishes about end of life care were not always sought
- The accessible information standard was not used effectively to help people understand their care files
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Vitalitycare and Support Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Vitalitycare and Support Services is backed by a local NHS health network. The nearest A&E is Manor Hospital, 3.7 miles away. The local GP practice is PORTLAND MEDICAL PRACTICE, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Walsall
Information last reviewed October 2026.
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