Housing & Care 21
Housing 21 - Alrewych Court
Home care agency in Walsall
Operated by Housing & Care 21
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Housing 21 - Alrewych Court is a home care agency run by Housing & Care 21, a not-for-profit organisation. It provides care and support in people's own homes and has its office in Walsall, West Midlands. Dementia is its main care focus. It supports older people, younger adults under 65, and people with dementia, physical disabilities, mental health needs, sensory impairments or learning disabilities.
The Care Quality Commission rates the agency Requires Improvement overall, based on a report published in 2021. It is rated Good for being Effective, Caring and Responsive, and Requires Improvement for being Safe and Well-led.
What inspectors found
CQC: Requires improvementReport published 20 May 2021 · Last inspected 29 January 2021
Inspectors visited this extra care scheme, where older adults with personal care needs live in their own flats within one adapted building. People said they felt safe, staff were described as recruited safely, sufficient in number, following infection control procedures and feeling supported. The overall rating dropped from Good to Requires Improvement, mainly because of gaps in record-keeping and quality checks.
- People said they felt safe and would feel comfortable raising any concerns
- People who receive help with their medicines said they were satisfied with that support
- Staff were recruited safely, there were enough of them, and they followed the provider's infection control procedures
- Feedback about the service was routinely sought, and people described highly positive experiences of living there
- Records about people's needs and risks were not always accurate or complete, and records of how incidents were analysed and learned from were not fully kept
- Quality audits did not identify these recording problems, and a concern from the previous inspection had not been fully resolved, including one area of medicines management
- The provider's investigation of allegations of financial abuse and theft was not thorough or robust, and individual care reviews were held less frequently
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Housing 21 - Alrewych Court will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Housing 21 - Alrewych Court is backed by a local NHS health network. The nearest A&E is Manor Hospital, 4.1 miles away. The local GP practice is ST JOHN'S MEDICAL CENTRE, 0.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Housing & Care 21
Housing 21 - Alrewych Court is one of 79 services run by Housing & Care 21 on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Walsall
Information last reviewed October 2026.
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