Agincare

Victory Care Home

Residential care home in Chatham, Medway

Operated by Agincare

CQC Good61 bedsDementiaResidential
AddressNelson Terrace, Luton, Chatham, ME5 7JZ
Beds61

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About

Victory Care Home is a 61-bed residential care facility in Chatham, Medway, operated by Agincare. The home provides dementia care and residential support, with specialist services for people living with dementia and physical disabilities. It is located within the town centre, close to local shops, medical practices and community facilities.

The home is rated Good by the Care Quality Commission across all key areas: Safe, Effective, Caring, Responsive and Well-led (report published 2019).

What inspectors found

CQC: Good

Report published 9 December 2019 · Last inspected 25 October 2019

Inspectors rated Victory Care Home Good overall following visits in October 2019. The home supports up to 61 people across four units, including people living with dementia or long-term health conditions. Staff are described as kind and caring, with care tailored to individual needs and people encouraged to take part in activities they enjoy.

Strengths noted
  • Risks to people are managed through plans that guide staff, and incidents and accidents are reviewed so that lessons are learned.
  • Medicines are managed safely, and there are enough staff to support people.
  • People's nutrition and hydration are well supported, and they can access the healthcare services they need.
  • Staff receive induction, regular training and supervision, and decisions about care follow consent and Mental Capacity Act requirements.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential

Specialist care

Dementia
Physical disabilities

Facilities

Gardens
Wheelchair Access

What's nearby

GP surgery150 m
A&E: Medway Maritime Hospital0.8 miles
  • Set back from main road noise
  • Ambulance station about 650 m away
  • Fire station about 700 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysPlentiful

Local crime statistics

117 recorded crimes in the local area (July 2026)

Top categories:

Anti-social behaviour48%
Violent crime24%
Criminal damage & arson9%
Other theft7%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Medway council pays.

Care fee trajectory

Indicative weekly fee by year, against what Medway pays care homes.
YearCouncil rate (per week)
2024£845
2025£875

What Medway council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Victory Care Home is backed by a local NHS health network. The nearest A&E is Medway Maritime Hospital, 0.8 miles away. The local GP practice is MATRIX MEDICAL PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Medway Maritime Hospital · 0.8 mi
Nearest GP · CQC Good
MATRIX MEDICAL PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Chatham

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Working Against Loneliness Together (Walt)

WALT helps to combat loneliness and social isolation in the ME5 postcode area of Medway

2.6 miles away · Source: Charity Commission (1209551)
Charity

Age UK Kent Rivers

Age UK Medway provides a range of support and care services for older people in the Medway and Kent areas. We are committed to providing high quality services enabling older people to live safely…

3.3 miles away · Source: Charity Commission (1133023)
Charity

Dementia Concern

The charity provides weekend day care, care and respite in the home, support, advice and information, assessment and client representation for carers and people with dementia. It also provides…

4.5 miles away · Source: Charity Commission (1014834)
Charity

Medway University of the Third Age

The advancement of education and, in particular, the education of older people and those who are retired from full time work by all means, including associated activities conducive to learning and…

5.0 miles away · Source: Charity Commission (1137600)
Charity

Age UK Maidstone, Sevenoaks and Tonbridge

We operate a range of services supporting older within the Borough including Day care facilities, Independent Living Service, Foot care, Bathing, Befriending, Exercise and Socialise sessions,…

7.0 miles away · Source: Charity Commission (1062723)

Part of Agincare

Victory Care Home is one of 85 homes run by Agincare on AskBart. See how the group's homes are rated and where it operates.

See all 85 Agincare listings →

Information last reviewed October 2026.

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