Home care agency
Victoria Pook Care Provider
Home care agency in Freshwater, Isle of Wight
Victoria Pook Care Provider
Home care agency in Freshwater, Isle of Wight
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Victoria Pook Care Provider is a home care agency that delivers care and support in people's own homes from its base in Freshwater, Isle of Wight. It supports people with dementia, older adults aged 65 and over, younger adults and people with physical disabilities, with dementia as its main care focus.
Care packages are designed around each client's needs and can be adjusted in scope and timing, with support given when, where and how the client prefers. Carers can help with all aspects of personal care at home, helping clients stay as independent as possible, from getting out of bed and washing or bathing to dressing and preparing a chosen breakfast. Packages are reviewed regularly, and the agency is rated Good by the Care Quality Commission overall, with all five key questions rated Good in a report published in 2021.
What inspectors found
CQC: GoodReport published 4 November 2021 · Last inspected 20 October 2021
Inspectors found that people and their relatives were highly satisfied with this home care agency, describing staff as warm, empathetic and kind. The report says people were supported to stay safe, were content with how their medicines were handled, and received visits on time, with the provider contacting people when a visit was delayed. Staff were described as skilled, responsive to people's wishes, and as building positive relationships that improved people's quality of life.
- Relatives and people using the service reported high satisfaction, and staff were described as caring and kind.
- Safeguarding and medicines arrangements were in place, and staff had been trained in safe medicines administration.
- Visits were reported to be punctual, and the provider monitored visits and contacted people when running late.
- Staff received induction and training, had their competence checked, and recruitment procedures were in place.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceLimited
- Golf CourseSparse
- Public ParkLimited
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Victoria Pook Care Provider will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Victoria Pook Care Provider is backed by a local NHS health network. The nearest A&E is St Mary's Hospital, 10.1 miles away. The local GP practice is WIGHT PRIMARY PARTNERSHIPS LTD, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Freshwater
Information last reviewed October 2026.
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Freshwater: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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