Home Instead New Forest

Home care agency in Lymington, Hampshire

Operated by Home Instead

CQC GoodDementia
NeighbourhoodWell ServedPeaceful Neighbourhood
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address5 Rashley Mews, High Street, Lymington, SO41 9AR

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About

Home Instead New Forest is a domiciliary care provider based in Lymington, New Forest, Hampshire. It delivers care and support in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health conditions and sensory impairment.

Home Instead New Forest was rated Good by the Care Quality Commission in 2023, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 8 May 2023 · Last inspected 17 April 2023

Inspectors describe Home Instead New Forest as a domiciliary care service supporting older people, some living with dementia, in their own homes, with four people receiving personal care at the time. Staff are said to be safely recruited, to contact healthcare professionals when concerned, and to be trained and checked on their procedures. Care plans are described as detailed and personalised, and staff were found to treat people with kindness and to respect their privacy.

Strengths noted
  • People reported feeling safe, with systems in place to protect them from abuse
  • Care plans gave detailed information on how people wished to be supported and were reviewed with them
  • Staff were described as aware of people's likes and dislikes and as feeling supported by management
  • Quality monitoring systems were described as effective, and people were supported to keep choice and control

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital11.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsSparse
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Home Instead New Forest will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Home Instead New Forest is backed by a local NHS health network. The nearest A&E is St Mary's Hospital, 11.1 miles away. The local GP practice is CHAWTON HOUSE SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
St Mary's Hospital · 11.1 mi
Nearest GP · CQC Good
CHAWTON HOUSE SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Home Instead

Home Instead New Forest is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.

See all 220 Home Instead listings →

Information last reviewed October 2026.

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