Victoria Hall
Care home in Kings Lynn, Norfolk
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Victoria Hall is a 42-bed care home in Kings Lynn, Norfolk, providing residential care with a focus on understanding each resident as an individual. The home works to identify and meet the specific needs, preferences and abilities of the people it supports, with trained staff delivering day-to-day care.
Victoria Hall is rated Good by the Care Quality Commission, with Good grades across Safe, Effective, Caring and Responsive care; the Well-led domain is marked as Requires Improvement. The CQC report was published in 2021.
What inspectors found
CQC: GoodReport published 17 November 2021 · Last inspected 12 October 2021
Inspectors found Victoria Hall, a home for 34 older people, was rated good, with people reporting they felt safe and that staff were kind, caring and respectful. Staff received induction and role-specific training, supervision and access to protective equipment. Records and medicines administration needed some improvement, and the registered manager has said action will be taken.
- People said staff were very caring and kind and respected their privacy and preferred care
- Staff received induction, regular role-specific training and supervision, and felt supported by management
- Medicines were given safely, and people's needs and risks were assessed
- Infection prevention measures, including PPE use and visitor COVID-19 checks, were in place
- Some medicines records had omissions that needed addressing
- Some relatives felt they were not kept up to date about their family members' needs and that communication needed improving
- The provider was advised to review its legionella testing policy against current guidance
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected February 2026
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceLimited
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
Local crime statistics
336 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £980 |
| 2025 | £1,015 |
What Norfolk council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Victoria Hall is backed by a local NHS health network. The nearest A&E is The Queen Elizabeth Hospital, 7.2 miles away. The local GP practice is WATLINGTON MEDICAL CENTRE, 3.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Kings Lynn
Local clubs, charities and support groups that help older residents stay active and connected.
West Norfolk Befriending
West Norfolk Befriending works with socially isolated older people in West Norfolk. Our clients are isolated due to a long term physical or sensory disability or due to their role as a carer…
West Norfolk Community Transport Project
Demand responsive accessible transport for members of charity
Age Concern Upwell and Outwell Luncheon Club
Luncheon club meet on alternate Tuesdays for lunch and fortnightly for afternoon tea and socialising. Meetings are held in the Upwell Methodist Church Hall
More care homes near Kings Lynn
Information last reviewed October 2026.
Reviews from families
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