Home care agency

United Care Concepts Limited

Home care agency in Saltash, Cornwall

United Care Concepts Limited

Home care agency in Saltash, Cornwall

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressFirst Floor Offices, Brunel House, Lower Fore St, Saltash, PL12 6BA

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About

United Care Concepts Limited is a home care agency based in Saltash, Cornwall, providing care and support in people's own homes. The agency supports older people, younger adults and people with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse, and eating disorders.

United Care Concepts Limited was rated Good by the Care Quality Commission in 2019, receiving Good ratings across all key questions: Safe, Effective, Caring, Responsive, and Well-led.

What inspectors found

CQC: Good

Report published 21 May 2019 · Last inspected 18 April 2019

Inspectors rated this domiciliary agency, which supports eleven adults with physical or learning disabilities, as good. Support was described as tailored to individual needs and routines, with people given daily choice about how their care was delivered. Staff were said to build warm relationships, helped by consistent teams for each person, and the report describes checks, feedback gathering and trained staff delivering care in line with good practice.

Strengths noted
  • Care is tailored to individual preferences and routines, with daily choice offered to people
  • Staff build strong relationships with the people they support, aided by consistent staff teams
  • Systems are in place to keep people safe, with care delivered by trained staff
  • Regular record checks and feedback from people, relatives and staff help the service act on areas for improvement

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital4.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — United Care Concepts Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

United Care Concepts Limited is backed by a local NHS health network. The nearest A&E is Derriford Hospital, 4.3 miles away. The local GP practice is PORT VIEW SURGERY, 0.2 miles away.

Nearest hospital · A&E
Derriford Hospital · 4.3 mi
Nearest GP
PORT VIEW SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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