Home care agency

Carol Spinks Homecare

Home care agency in Saltash, Cornwall

Carol Spinks Homecare

Home care agency in Saltash, Cornwall

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address12-14 Fore Street, Saltash, PL12 6JL

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About

Carol Spinks Homecare is a family-run home care agency that has supported people in their own homes for more than 25 years, serving Saltash, Callington, Liskeard and nearby areas of East Cornwall. Its service is aimed at adults of all ages who want to keep living independently, and its care focus includes dementia. The agency supports people with dementia, older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities.

Carol Spinks Homecare says its carers are directly employed, trained and managed by the agency, and that it arranges matching with a carer suited to each person's routine. The agency is rated Good overall by the Care Quality Commission, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions.

What inspectors found

CQC: Good

Report published 26 March 2019 · Last inspected 22 February 2019

Inspectors found the service well managed, with people describing kind, compassionate and respectful treatment in their own homes. Staff were judged competent, and the provider showed a commitment to ongoing learning and improvement. Working relationships with outside professionals were described positively, and people were kept safe with their human rights protected.

Strengths noted
  • People described being treated with kindness, compassion and respect
  • Staff were judged competent in their roles
  • Positive working relationships with external professionals
  • A commitment to continuous learning and improvement, with people kept safe from avoidable harm and abuse
Areas to improve
  • Inspectors made one recommendation about strengthening governance systems

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital4.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Carol Spinks Homecare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Carol Spinks Homecare is backed by a local NHS health network. The nearest A&E is Derriford Hospital, 4.3 miles away. The local GP practice is PORT VIEW SURGERY, 0.2 miles away.

Nearest hospital · A&E
Derriford Hospital · 4.3 mi
Nearest GP
PORT VIEW SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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