Unique Homecare Services Ltd

Home care agency in Preston, Lancashire

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressAppleton House, 1–2 Rope Walk, Garstang, Preston, PR3 1NS

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About

Unique Homecare Services Ltd is a home care agency based in Preston, Lancashire, providing care and support in people's own homes. It focuses on dementia and supports older people aged 65 and over, as well as people with mental health needs. Rather than sending a changing group of carers, the agency builds private care packages around each person's routines, relationships and quality of life, using a small, consistent team. Activity, nutrition, movement and mental stimulation are included within each package.

The Care Quality Commission rates the agency Good overall, with Good ratings for the safe, effective, caring, responsive and well-led key questions (report published 2023).

What inspectors found

CQC: Good

Report published 27 October 2023 · Last inspected 3 October 2023

Inspectors found that people receiving personal care from this Garstang-based домиciliary agency were supported by staff who were considerate and respectful, and who worked to help people reach their own goals. Relatives said staff were proactive and raised concerns quickly so they could be addressed. The report also notes that some recruitment checks were not fully effective, and that care planning paperwork needed some improvement, although staff had other person-centred information to draw on.

Strengths noted
  • People and relatives praised the kindness of the registered manager, office staff and care staff, and the approachability of the office team.
  • People said they felt safe, and risks were managed in ways that supported their independence and control.
  • A digital care planning system, used with hand-held devices, gave staff up-to-date information about each person.
  • Senior staff supervised care staff, and people were supported to make choices and to access healthcare professionals and specialist support.
Areas to improve
  • Some staff recruitment checks were not fully effective at ensuring staff were always suitable to work with vulnerable people, and some safety checks had not been made.
  • Care planning documentation needed some improvement to make sure it was fully relevant to each person.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)

What's nearby

GP surgery650 m
Hospital8.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Unique Homecare Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Unique Homecare Services Ltd is backed by a local NHS health network. The nearest A&E is Royal Preston Hospital, 8.1 miles away. The local GP practice is GARSTANG MEDICAL PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Preston Hospital · 8.1 mi
Nearest GP · CQC Good
GARSTANG MEDICAL PRACTICE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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