MasterStaff Healthcare (Preston)

Home care agency in Preston, Lancashire

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressAbacus House, 8 Rope Walk, Garstang, Preston, PR3 1NS

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About

MasterStaff Healthcare (Preston) is a home care agency that provides care and support in people's own homes, based in Preston, Lancashire. It has provided home care in Preston and Lancaster for more than 30 years and says it serves Lancaster, Preston and surrounding areas. Its support covers dementia, older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse. The agency states that its management team has more than 40 years of experience between them, and that its care team is trained to a high standard. Each person receives a tailored service, in line with CQC, SCIE and Skills for Care guidelines. The Care Quality Commission rates the agency Good overall, with Good ratings for safe, effective, caring, responsive and well-led care.

What inspectors found

CQC: Good

Report published 17 February 2020 · Last inspected 4 February 2020

Inspectors rated this domiciliary care service good, the same as at its previous inspection. They found that people were kept safe by staff who recognise and respond to concerns, that risks were managed well, and that medicines and infection control were handled properly. People said staff were caring and attentive, and care packages were adapted as needs changed.

Strengths noted
  • Staff recruitment and staffing levels were judged sufficient to meet people's needs
  • People's choice and control were supported, with decisions made in the least restrictive way
  • Care was delivered with respect for dignity and privacy, and the manager was described as knowledgeable
  • Quality assurance and complaint-handling systems were judged effective

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital8.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — MasterStaff Healthcare (Preston) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

MasterStaff Healthcare (Preston) is backed by a local NHS health network. The nearest A&E is Royal Preston Hospital, 8.1 miles away. The local GP practice is GARSTANG MEDICAL PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Preston Hospital · 8.1 mi
Nearest GP · CQC Good
GARSTANG MEDICAL PRACTICE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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