Trustline Care
Home care agency in Wembley, Brent
Operated by Trustline Care
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Trustline Care is a home care agency based in Wembley, Brent, providing care and support in people's own homes. It supports people with complex medical or personal conditions and those with multiple or long-term health needs, and its care focus is dementia. The agency lists dementia, older people aged 65 and over, and people with learning disabilities among the client groups it supports.
Trustline Care also provides short-term and emergency care, with staff available when and where clients need them. Its approach aims to help people keep living independently, with personalised support tailored to each person. The Care Quality Commission rated the agency Good overall in its report published in 2022, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions.
What inspectors found
CQC: GoodReport published 28 December 2022 · Last inspected 24 November 2022
This domiciliary agency supports older people with personal care in their own homes, and at the time of inspection it was supporting two people. Inspectors found that care was planned around each person's assessed needs, and relatives described care workers taking time to help people take part in daily life as fully as possible. The report describes a service that aims to keep people's independence and choices at the centre of their support.
- Systems were in place to assess and manage risks linked to personal care, and to protect people from harm and abuse.
- Medicines were handled safely, and infection prevention measures were in place.
- Care plans and assessments were built around each person's needs, and people had been involved in the assessment process.
- People were supported to keep their independence and to make their own choices, with staff acting in their best interests and in the least restrictive way possible.
- Inspectors made a recommendation about the Accessible Information Standard.
- Inspectors made a recommendation about safe recruitment practices, as recruitment was not fully consistent across the service.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Trustline Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Trustline Care is backed by a local NHS health network. The nearest A&E is Northwick Park Hospital, 2.4 miles away. The local GP practice is THE TUDOR HOUSE MEDICAL CENTRE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Trustline Care
Trustline Care is one of 2 services run by Trustline Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Wembley
Information last reviewed October 2026.
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