Home care agency
London Care (Willow House)
Home care agency in Wembley, Brent
City and County Healthcare Group
London Care (Willow House)
Home care agency in Wembley, Brent
Operated by City and County Healthcare Group
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
London Care (Willow House) is a home care agency based in Wembley, Greater London, and part of City and County Healthcare Group. It provides care and support to people in their own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities or substance misuse.
The agency was rated Good by the Care Quality Commission in 2023, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 12 May 2023 · Last inspected 23 March 2023
Inspectors visited London Care (Willow House) in March 2023, a purpose-built extra care scheme with 38 residents, and rated it good, up from requires improvement at the previous inspection. Staff were described as knowing residents well and as able to recognise and protect them from harm, working closely with other agencies. The report describes an effective training system, sound recruitment and medicines processes, and governance that held staff to account.
- Staff knew people well and understood how to protect them from abuse, with good partnership working with other agencies
- Risk assessments gave clear guidance on how to reduce risks and support people safely
- Recruitment checks were completed for all care workers and there were enough staff on shifts
- Effective training and good care worker knowledge and skills, with audits leading to good outcomes
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — London Care (Willow House) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
London Care (Willow House) is backed by a local NHS health network. The nearest A&E is Northwick Park Hospital, 2.4 miles away. The local GP practice is THE SURGERY, 0 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of City and County Healthcare Group
London Care (Willow House) is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Wembley
Information last reviewed October 2026.
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