Home care agency
True Quality Services - West London
Home care agency in Southall, Ealing
True Quality Services - West London
Home care agency in Southall, Ealing
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
True Quality Services - West London is a home care agency based in Southall, Ealing, providing care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities. It was rated Good by the Care Quality Commission in 2021, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 24 June 2021 · Last inspected 28 April 2021
Inspectors found that this agency, which supports older people in their own homes, was providing personal care to three people at the time of the visit. People reported feeling safe, staff were described as caring and respectful, and there were enough staff to meet people's needs, with visits generally punctual. Staff received induction, training and supervision, and feedback from people, relatives and staff informed how the service developed.
- Risks to people's safety and wellbeing were assessed, and the provider took reasonable steps to reduce them.
- Care plans were tailored to each person, setting out the tasks they needed help with and their individual preferences.
- Staff were described as caring and respectful, and people gave positive feedback about the service.
- Quality monitoring was robust, and an open, transparent team culture helped the service learn from mistakes and improve.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseAmple
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenSparse
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — True Quality Services - West London will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
True Quality Services - West London is backed by a local NHS health network. The nearest A&E is Ealing Hospital, 0.2 miles away. The local GP practice is EALING COMMUNITY PRT - CARE HOME SERVICE, 0.4 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Southall
Information last reviewed October 2026.
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