Home care agency
Care24Seven
Home care agency in Southall, Ealing
Care24Seven
Home care agency in Southall, Ealing
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Care24Seven? Manage this listing free.
About
Care24Seven is a home care agency based in Southall, Ealing, providing care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities and substance misuse. It was rated Good by the Care Quality Commission in 2021, with Good ratings for Effective, Caring, Responsive and Well-led practice, though the Safe key question was rated as Requires Improvement.
What inspectors found
CQC: GoodReport published 10 June 2021 · Last inspected 27 May 2021
Inspectors found that people using this domiciliary care agency felt safe and gave positive feedback about their care. Enough staff were deployed, most visits began on time, and staff received training and supervision and felt supported in their roles. Care plans reflected individual preferences, and communication within the team was clear.
- People and their relatives gave positive feedback about the service.
- Risks to people's safety and wellbeing were assessed, and the provider took reasonable steps to reduce them.
- Staff received induction, training and supervision and said they felt supported.
- The provider gathered feedback from people, relatives and staff and used it to develop the service.
- Incident and accident records did not always include analysis or evidence of lessons learned, although the provider was open about mistakes and made improvements when things went wrong.
- Staff did not always arrive at people's homes on time, as punctuality was usual rather than consistent.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseAmple
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenSparse
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Care24Seven will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Care24Seven is backed by a local NHS health network. The nearest A&E is Ealing Hospital, 0.2 miles away. The local GP practice is EALING COMMUNITY PRT - CARE HOME SERVICE, 0.4 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Southall
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Care24Seven, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Care24Seven?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.