Care home

Trees Nursing Home

Care home in Harleston, Norfolk

Trees Nursing Home

Care home in Harleston, Norfolk

Operated by R J Francis Care Homes

CQC Good21 beds
NeighbourhoodHigh Retirement CommunityPeaceful Neighbourhood
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address12 Candlers Lane, Harleston, IP20 9JA
Beds21

Do you run Trees Nursing Home? Manage this listing free.

About

Trees Nursing Home in Harleston, Norfolk, is a registered nursing home with 21 beds. It provides nursing care to elderly residents and those with physical disabilities, supported by a team of qualified nurses and nursing assistants. The home is rated Good by the Care Quality Commission, with Good grades for safety, effectiveness, caring and responsiveness; the well-led key question is rated Requires Improvement.

The home delivers person-centred nursing care including medication management, wound care and end-of-life support. Accommodation is arranged over multiple floors, each with communal lounges and dining areas alongside assisted facilities.

What inspectors found

CQC: Good

Report published 21 April 2023 · Last inspected 15 March 2023

Inspectors found a warm home where people, relatives and staff describe a family-like atmosphere, supported by a settled team that knows residents well. Staff understand how to keep people safe, and the home works well with outside health and social care professionals. Some management systems were judged to need tightening.

Strengths noted
  • Leaders are seen as approachable and helpful by people, relatives and staff.
  • A stable group of care staff knows each person and what they prefer.
  • Staff understand their safeguarding duties and how to protect people from harm.
  • External professionals gave positive feedback about the service.
Areas to improve
  • Routes for staff to raise clinical worries are not always well defined.
  • Care plans sometimes lack depth about what people need and like.
  • The digital care records platform is not fully exploited by staff.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Very good

Food Standards Agency · inspected May 2026

What's nearby

GP surgery150 m
Hospital15.2 miles
Pub or bar200 m
  • Set back from main road noise
  • Fire station about 400 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysSparse

Local crime statistics

24 recorded crimes in the local area (July 2026)

Top categories:

Violent crime38%
Anti-social behaviour17%
Criminal damage & arson17%
Drugs8%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.

Care fee trajectory

Indicative weekly fee by year, against what Norfolk pays care homes.
YearCouncil rate (per week)
2024£980
2025£1,015

What Norfolk council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Trees Nursing Home is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 15.2 miles away. The local GP practice is HARLESTON MEDICAL PRACTICE, 0.1 miles away, rated ‘Outstanding’ by the CQC.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 15.2 mi
Nearest GP · CQC Outstanding
HARLESTON MEDICAL PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Harleston

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Diss and District Community Transport Association Limited

Local community transport service

3.1 miles away · Source: Charity Commission (1091986)

Part of R J Francis Care Homes

Trees Nursing Home is one of 2 homes run by R J Francis Care Homes on AskBart. See how the group's homes are rated and where it operates.

See all 2 R J Francis Care Homes listings →

More care homes near Harleston

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Trees Nursing Home, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Make an enquiry

    Your enquiry goes to Trees Nursing Home so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Trees Nursing Home?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.