Kingsley Healthcare
Oaklands
Care home in Diss, Norfolk
Operated by Kingsley Healthcare
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Oaklands is a 53-bed care home in Diss, South Norfolk, run by Kingsley Healthcare. The home provides residential care with nursing support, including assistance with personal care and mobility for residents who need it. The home has a particular focus on dementia care and employs qualified nurses with relevant experience in supporting people living with the condition.
The Care Quality Commission rated Oaklands Good overall in 2021, with Good ratings for safety, effectiveness, caring and responsiveness. The well-led key question was rated Requires Improvement.
What inspectors found
CQC: GoodReport published 4 March 2021 · Last inspected 11 December 2020
Inspectors found that care was well planned and that staff managed risks to people's safety, with enough staff on duty to meet needs. The newly arrived manager was described as communicating openly with people, relatives and staff, and was working with the team on turnover, morale and skills. People were supported to make choices, and restrictions linked to the pandemic were explained to them and their families.
- Care planning was described as well organised, and staff kept risks to people's safety under control.
- Medicines administration and the care of people at risk of pressure sores had improved since the last visit.
- Senior staff's regular checks on care quality led to changes that improved care standards.
- The manager's open communication with people, families and staff was praised, and people were supported to have choice and control.
- Management stability still needs to be shown over time, as the manager was new and still in the process of registering with the Commission.
- Staff turnover, morale and skills were still being worked on by the manager and the team.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Good
Food Standards Agency · inspected March 2026
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured).
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceLimited
- Golf CourseSparse
- Public ParkLimited
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
Local crime statistics
56 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £980 |
| 2025 | £1,015 |
What Norfolk council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Oaklands is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 17 miles away. The local GP practice is LAWNS PRACTICE, 2.5 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Diss
Local clubs, charities and support groups that help older residents stay active and connected.
Diss U3a
We provide for the advancement of education for older people and those retired from full time work, including associated activities conducive to learning and personal development. To do this we…
Diss and District Community Transport Association Limited
Local community transport service
Part of Kingsley Healthcare
Oaklands is one of 36 homes run by Kingsley Healthcare on AskBart. See how the group's homes are rated and where it operates.
More care homes near Diss
Information last reviewed October 2026.
Reviews from families
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