Welltower

Hartismere Place

Care home in Eye, Suffolk

Operated by Care UK

CQC Outstanding60 beds
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressCastleton Way, Eye, IP23 7BH
Beds60

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About

Hartismere Place is a 60-bed care home in Eye, Mid Suffolk, operated by Welltower. The home is rated Outstanding by the Care Quality Commission, with an overall rating published in 2020. It was rated Good for safety, effectiveness and caring, and Outstanding for responsiveness and leadership.

What inspectors found

CQC: Outstanding

Report published 14 February 2020 · Last inspected 19 November 2019

Inspectors found a home for up to 60 people aged 65 and over, with 54 people living there at the time of the visit in November 2019. Staff were described as caring, respectful and attentive to each person's individual needs, and people appeared relaxed and comfortable in their surroundings. Families, staff and healthcare professionals gave positive feedback, including on support at the end of life.

Strengths noted
  • Leadership was described as strong, with the manager, provider and staff team consistently working to improve the service.
  • Care plans were reviewed regularly and adjusted when people's needs or health changed, and staff made referrals to other professionals when needed.
  • Activities were tailored to each person's life history, interests and hobbies, and people and their families were encouraged to take part in decisions about the service.
  • Feedback on meals was positive, meals were described as a social occasion, and snacks and drinks were available throughout the day.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

What's nearby

GP surgery0 m
Hospital18.5 miles
  • Fire station about 350 m away

Straight-line distances. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysSparse

Local crime statistics

6 recorded crimes in the local area (April 2026)

Top categories:

Violent crime67%
Drugs17%
Public order17%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Suffolk council pays.

Care fee trajectory

Indicative weekly fee by year, against what Suffolk pays care homes.
YearCouncil rate (per week)
2024£989
2025£1,064

What Suffolk council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hartismere Place is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 18.5 miles away. The local GP practice is EYE HEALTH CENTRE, 0 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Ipswich Hospital · 18.5 mi
Nearest GP · CQC Good
EYE HEALTH CENTRE · 0 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Eye

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Diss U3a

We provide for the advancement of education for older people and those retired from full time work, including associated activities conducive to learning and personal development. To do this we…

3.5 miles away · Source: Charity Commission (1179720)
Charity

The Debenham Project (Dementia - Caring for the Carers)

No change

6.6 miles away · Source: Charity Commission (1133501)
Charity

Diss and District Community Transport Association Limited

Local community transport service

7.0 miles away · Source: Charity Commission (1091986)

Part of Care UK

Hartismere Place is one of 165 homes run by Care UK on AskBart. See how the group's homes are rated and where it operates.

See all 165 Care UK listings →

Information last reviewed October 2026.

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