Total Living Care
Home care agency in Ross-on-wye, Herefordshire, County of
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- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Total Living Care is a home care agency based in Ross-on-Wye, Herefordshire, that has been supporting people in their own homes since 1998. It provides local home care and 24-hour live-in care, and says it helps people across Ross-on-Wye, Hereford and surrounding areas remain at home with their families. The agency is run with a nurse-led approach and says it has delivered over one million hours of care. Its stated focus is dementia, and it supports older people and younger adults. The Care Quality Commission rates the agency Good overall, with Good ratings across the safe, effective, caring, responsive and well-led key questions.
What inspectors found
CQC: GoodReport published 25 April 2019 · Last inspected 6 March 2019
Inspectors describe Total Living Care, a domiciliary agency in Ross-on-Wye that supported 55 people in their own homes at the time of the March 2019 visits. People said staff knew them well, usually came as a consistent small group, arrived on time and were friendly and attentive. Care plans were described as developed with people, kept up to date, and focused on choice and the least restrictive approach, with risk assessments and staff support for personal care, meals, medicines and infection control.
- Staff were described as knowing people well and consistently meeting their needs, with reliable timekeeping and continuity of care workers.
- Staff received training and ongoing support, and safeguarding, accidents and incidents were recorded and used to learn from.
- The registered manager used a range of methods to check the quality of the service and to act on what they found.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Total Living Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Total Living Care is backed by a local NHS health network. The nearest A&E is The County Hospital, Hereford, 11.6 miles away. The local GP practice is ALTON STREET SURGERY, 0.5 miles away, rated ‘Outstanding’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Ross-on-wye
Information last reviewed October 2026.
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