Home care agency
Hands Care Agency
Home care agency in Ross-on-wye, Herefordshire, County of
Hands Care Agency
Home care agency in Ross-on-wye, Herefordshire, County of
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Hands Care Agency is a home care provider based in Ross-on-Wye, Herefordshire. It delivers care and support to people in their own homes, working with older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs or sensory impairment.
The agency was rated Good by the Care Quality Commission in 2019, receiving Good grades across all key areas: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 26 March 2019 · Last inspected 6 March 2019
Inspectors found that people receiving personal care at home from this agency were treated with respect and dignity by caring staff, and that care was planned together with them and adjusted to their preferences. Staffing was described as matching people's needs so care stayed consistent, and staff who give medicines had received suitable training. Risk assessments were kept under review, and the service worked with other organisations and monitored its quality to make improvements.
- People said they were treated with respect and dignity by caring staff
- Care plans were made in partnership with people and focused on the person
- Staffing levels matched people's needs to maintain continuity of care
- Staff who support with medicines were trained and assessed as competent
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Hands Care Agency will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Hands Care Agency is backed by a local NHS health network. The nearest A&E is The County Hospital, Hereford, 11.3 miles away. The local GP practice is ALTON STREET SURGERY, 0.5 miles away, rated ‘Outstanding’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Ross-on-wye
Information last reviewed October 2026.
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