Home care agency
TLS Care Ltd
Home care agency in Harlow, Essex
TLS Care Ltd
Home care agency in Harlow, Essex
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
TLS Care Ltd is a home care agency based in Harlow, Essex, providing care and support in people's own homes. The agency supports older people, younger adults with physical disabilities, and people living with dementia. TLS Care Ltd was rated Good by the Care Quality Commission in 2023, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
The agency's particular focus is on dementia care, alongside support for the range of care needs of the people it works with.
What inspectors found
CQC: GoodReport published 2 June 2023 · Last inspected 15 May 2023
Inspectors describe a very small domiciliary care agency providing personal care in people's own homes, with one person using the service at the time of the visit. Care is delivered by a consistent staff team who have received relevant training, and risks are assessed and reviewed, with support given so people can make their own choices and stay as independent as possible. A relative described staff as kind, caring and respectful.
- Individual risks are assessed and measures are put in place to keep people safe
- A consistent staff team delivers care, and staff are trained for their roles
- People are supported to make choices and to be as independent as possible, including with meals and drinks
- Relatives know how to raise concerns or complaints
- Some recruitment processes need minor improvements, and inspectors made a recommendation about this
- People's end of life wishes and preferences were not recorded, and inspectors made a recommendation about this
- Most quality assurance processes had not yet started because the service was new and had only just begun taking on packages
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenLimited
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — TLS Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
TLS Care Ltd is backed by a local NHS health network. The nearest A&E is Princess Alexandra Hospital, 1.5 miles away. The local GP practice is LISTER MEDICAL CENTRE, 0.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Harlow
Information last reviewed October 2026.
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