Agincare
Sumners Farm Close
Home care agency in Harlow, Essex
Operated by Agincare
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Sumners Farm Close is a home care agency run by Agincare, based in Harlow, Essex. It provides care and support to people in their own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs and sensory impairment.
The Care Quality Commission inspected Sumners Farm Close and rated it Requires Improvement overall in its 2022 report, with all five key questions—Safe, Effective, Caring, Responsive and Well-led—rated Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 10 October 2022 · Last inspected 17 August 2022
Inspectors found that people's care plans and risk assessments set out how they prefer to be supported, and that staff were generally caring, mindful of privacy and approachable. However, the report says there were not always enough staff to deliver personalised care, and some visits were reported as late or hurried. The service was rated as requiring improvement, mainly over staffing, training, oversight and how choice and control were supported.
- Care plans and risk assessments describe each person's preferences, and there is guidance to help staff support people safely with medicines.
- Staff were described as caring and mindful of people's privacy.
- People were encouraged to stay as independent as possible, and the provider worked with other health professionals to meet care needs.
- People and relatives felt involved in the service and found the manager and staff easy to approach and friendly, and the provider responded quickly to inspector feedback.
- Staffing was not always sufficient to provide personalised care, and some visits were reported as delayed or rushed.
- Some staff lacked up-to-date training and did not always feel supported, and recruitment checks were not always thorough.
- Provider audits did not identify the problems inspectors found, and people's choice and control, along with least restrictive practice, were not always upheld.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Food hygiene rating
Very good
Food Standards Agency · inspected March 2026
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenLimited
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Sumners Farm Close will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Sumners Farm Close is backed by a local NHS health network. The nearest A&E is Princess Alexandra Hospital, 1.9 miles away. The local GP practice is LISTER MEDICAL CENTRE, 0.9 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Agincare
Sumners Farm Close is one of 85 services run by Agincare on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Harlow
Information last reviewed October 2026.
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