Home care agency
The Wykeham
Home care agency in Upminster, Havering
The Wykeham
Home care agency in Upminster, Havering
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About
The Wykeham is a home care agency based in Upminster, Havering, Greater London, providing care and support in people's own homes. It supports older people, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.
The Wykeham was rated Good by the Care Quality Commission in 2023, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 12 September 2023 · Last inspected 14 July 2023
Inspectors found that people using this home care agency described staff as caring, and that people and their families could help shape decisions about care. Care plans were tailored to each person, staff received induction, training and supervision, and people were supported to pursue activities they chose. The report rates the service good overall and notes a person-centred approach, with a concern about how policies and systems support people's decision-making.
- Feedback from people and families described staff as caring.
- Inspectors saw people treated respectfully and supported to stay independent.
- Care plans were individualised, gave staff clear instructions, and recorded how each person communicates.
- Safeguarding measures, individual risk assessments, safe recruitment and infection prevention were in place, and staff were trained and supervised.
- The service's policies and systems did not fully support staff in upholding people's choice and control, or in supporting them in the least restrictive way.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseAmple
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — The Wykeham will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Wykeham is backed by a local NHS health network. The nearest A&E is Queen's Hospital, 4.3 miles away. The local GP practice is CRANHAM HEALTH CENTRE, 0.7 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Upminster
Information last reviewed October 2026.
Reviews from families
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