Phoenix Care (Havering) Limited
Home care agency in Romford, Havering
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Phoenix Care (Havering) Limited is a home care agency based in Romford, Havering, Greater London. It provides care and support in people's own homes, with a particular focus on dementia. The agency supports older people, younger adults under 65, and people with dementia, physical disabilities, mental health needs, sensory impairments or learning disabilities.
The agency aims to help people live independently at home, build trusting relationships with the people it supports, and respect their privacy, needs and choices. The Care Quality Commission has rated it Good overall and Good for each of its five key questions: safe, effective, caring, responsive and well-led. The rating report was published in 2023.
What inspectors found
CQC: GoodReport published 28 December 2023 · Last inspected 29 November 2023
Inspectors looked at a focus inspection of this domiciliary care agency in Havering, which supports 15 people with personal care in their own homes. They found risk assessments and medicines management in place, with systems for handling accidents and incidents and for making sure staff attend calls on time. Staff checks, infection control, and support for people's choice and control were also described, along with quality assurance and feedback from people, relatives and staff.
- Risk assessments were in place to help people receive safe care
- Medicines were being managed safely
- Staff attended care calls on time, supported by systems to ensure this
- Pre-employment checks were carried out so staff were suitable to support people safely
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Phoenix Care (Havering) Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Phoenix Care (Havering) Limited is backed by a local NHS health network. The nearest A&E is Queen's Hospital, 3.6 miles away. The local GP practice is THE GREEN WOOD PRACTICE, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Romford
Information last reviewed October 2026.
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