Home Instead Romford

Home care agency in Romford, Havering

Operated by Home Instead

CQC OutstandingDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressBates Business Centre, Suite G6, Church Road, Harold Wood, Romford, RM3 0JA

Do you run Home Instead Romford? Manage this listing free.

About

Home Instead Romford is a home care agency providing care and support in people's own homes across Havering and Barking & Dagenham, including Romford, Rainham, Hornchurch and Dagenham. It says it matches care professionals with each client by skills, interests and personality, so care is tailored to the individual. Dementia is a particular focus, and the agency also supports older people, younger adults, and people with mental health needs, sensory impairment or learning disabilities. Its office is in Romford.

The Care Quality Commission rates the agency Outstanding overall. In its 2021 report, Responsive and Well-led were also rated Outstanding, while Safe, Effective and Caring were rated Good. The agency says its care professionals are trained to a high standard and that pricing is transparent from the start.

What inspectors found

CQC: Outstanding

Report published 6 September 2021 · Last inspected 15 June 2021

Inspectors found that people and their relatives valued a caring team of familiar, regular staff, which gave them continuity and a say in decisions about their care. Staff were described as knowing people's preferences well, and care workers were matched with people with attention to shared interests and personalities. The report describes a workplace where staff feel valued and supported, and where enough staff were available to ensure no scheduled visits were missed.

Strengths noted
  • People and their relatives described staff as kind, caring and easy to feel comfortable with.
  • Staff were matched with people based on shared interests and personalities, helping relationships to develop.
  • Staff were recruited safely, trained, understood how to safeguard people, and had regular, familiar workers.
  • Staff reported high satisfaction, feeling recognised and valued, and a positive relationship with the provider.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital3.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenLimited
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Home Instead Romford will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Home Instead Romford is backed by a local NHS health network. The nearest A&E is Queen's Hospital, 3.3 miles away. The local GP practice is THE GREEN WOOD PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen's Hospital · 3.3 mi
Nearest GP · CQC Good
THE GREEN WOOD PRACTICE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Home Instead

Home Instead Romford is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.

See all 220 Home Instead listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Home Instead Romford, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Home Instead Romford so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Home Instead Romford?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.