Home care agency
The Willows Domiciliary Care Ltd
Home care agency in Southampton, Hampshire
The Willows Domiciliary Care Ltd
Home care agency in Southampton, Hampshire
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About
The Willows Domiciliary Care Ltd is a home care agency based in Southampton, Hampshire, providing care and support delivered in people's own homes. The agency supports older people, those living with dementia, people with physical disabilities, mental health needs and sensory impairment. It was rated Good by the Care Quality Commission in 2021, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 2 September 2021 · Last inspected 4 August 2021
Inspectors found the service safe, with staff trained in safeguarding, recruited safely and following strong infection prevention and control. People described staff as kind and respectful, and their care plans were detailed and person-centred. Staff were described as well trained and passionate about their roles, and the management team was praised for its culture and openness to feedback.
- Staff received safeguarding training and felt confident raising concerns
- Medicines were given as prescribed by trained staff whose competence was regularly reviewed
- People were consistently positive about the kindness and respect shown by staff
- Care plans were detailed and person-centred, with people and relatives involved in reviews
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldLimited
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsLimited
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — The Willows Domiciliary Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Willows Domiciliary Care Ltd is backed by a local NHS health network. The nearest A&E is Southampton General Hospital, 9.2 miles away. The local GP practice is BISHOPS WALTHAM SURGERY, 0.9 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Southampton
Information last reviewed October 2026.
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