Amberley Care

Home care agency in Southampton, Hampshire

CQC GoodDementia
Address22 Watkin Road, Hedge End, Southampton, SO30 2TD

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About

Amberley Care is a home care agency that provides care and support in people's own homes. Its office is in Southampton, Hampshire. The agency says its work centres on helping people maintain their personal independence, and it offers a broad range of services. Dementia is its main care focus, and it also supports people across several client groups, including older people, younger adults under 65, people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse and eating disorders.

The Care Quality Commission rates Amberley Care as Good overall, based on a report published in 2019. Its Caring key question is rated Outstanding, and Safe, Effective, Responsive and Well-led are each rated Good.

What inspectors found

CQC: Good

Report published 11 November 2019 · Last inspected 26 September 2019

Inspectors found that people receiving personal care and their relatives spoke very positively about the service, describing staff as patient, kind and thoughtful, and feeling like friends. People felt listened to, involved in decisions about their care, and encouraged to stay as independent as possible. Staff said they were well supported by the registered manager, and visit schedules allowed time for care without rushing.

Strengths noted
  • The registered manager uses surveys and audits to monitor quality and acts on feedback, and is well regarded by people, relatives, professionals and staff.
  • People and relatives said they felt safe and confident with staff, who were described as patient, kind and thoughtful.
  • Medicines are well managed, staff are trained in medicines administration, and their competency is assessed on an ongoing basis. Recruitment processes are robust.
  • People choose their own daily meals, staff obtain consent for day-to-day decisions, and care is responsive to each person's likes, dislikes and preferences.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery2.6 miles
Hospital6.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenLimited
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsSparse
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Amberley Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Amberley Care is backed by a local NHS health network. The nearest A&E is Southampton General Hospital, 6.3 miles away. The local GP practice is STOKEWOOD SURGERY, 2.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Southampton General Hospital · 6.3 mi
Nearest GP · CQC Good
STOKEWOOD SURGERY · 2.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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