The Westcliff Care Home
Care home in Felixstowe, Suffolk
Operated by Hazelwood Care
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
The Westcliff Care Home is a 33-bed care facility in Felixstowe, Suffolk, run by Hazelwood Care Ltd. It provides residential care for older people, including those living with Alzheimer's disease and dementia. The home is centrally positioned in the town, close to local shops, amenities and services.
The Care Quality Commission rated The Westcliff Care Home as Good overall in 2023, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 4 January 2023 · Last inspected 12 December 2022
Inspectors found that people at this residential home for older people and people living with dementia were supported to make their own choices, with care delivered in the least restrictive way. The home was described as clean and hygienic, with improved care plans, risk assessments, medicines handling, recruitment, staff training, health care access and food and drink monitoring. Staff were said to be available when needed, though the report recommends reviewing night-time staffing levels.
- Care plans and risk assessments were improved, guiding staff to reduce risks to people's safety and wellbeing
- The home was found to be clean and hygienic, with infection control procedures improved
- Medicines were given safely, and staff were recruited and trained in line with the provider's policies
- People had access to health care professionals, enough food and drink, and monitoring of their dietary needs
- Night-time staffing levels should be reviewed alongside people's needs to reduce risks
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Set back from main road noise
- Fire station about 700 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAmple
Local crime statistics
86 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Suffolk council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £989 |
| 2025 | £1,064 |
What Suffolk council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Westcliff Care Home is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 9.3 miles away. The local GP practice is HOWARD HOUSE SURGERY, 0 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Felixstowe
Local clubs, charities and support groups that help older residents stay active and connected.
Felixstowe Old Peoples Welfare Association
The relief of the elderly, being those aged 60 or over, in Felixstowe and the surrounding district by providing facilities which meet their needs and improve their well-being in particular by…
Felixstowe Area Community Transport Limited
FACTS Operates a number of wheelchair accessible vehicles. It is structured to provide various transport services for the benefit of those in Felixstowe and the greater Felixstowe peninsular that…
Age Concern Harwich and District
We provide social activities to include coffee mornings and lunch club Tuesdays and Thursdays weekly.
Rotary Club of Woodbridge Deben
We contribute to National; International and local charities in the community .Our largest local donation was to contribute to purchase a wheelchair for a local teenager and award Dictionary 4Life…
Part of Hazelwood Care
The Westcliff Care Home is one of 2 homes run by Hazelwood Care on AskBart. See how the group's homes are rated and where it operates.
More care homes near Felixstowe
Information last reviewed October 2026.
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