Healthcare Homes
Mill Lane Nursing and Residential Home
Care home in Felixstowe, Suffolk
Operated by Healthcare Homes
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Mill Lane Nursing and Residential Home, operated by Healthcare Homes, is a 30-bed care facility in Felixstowe, Suffolk. It provides permanent and respite residential and nursing care. The home is rated Good by the Care Quality Commission across all key areas: Safe, Effective, Caring, Responsive and Well-led (2023 report).
The home also offers homecare support to enable people to receive care in their own homes while maintaining independent living.
What inspectors found
CQC: GoodReport published 5 July 2023 · Last inspected 15 June 2023
Inspectors carried out a focused review of safe and well-led at this residential and nursing home for older people and people living with dementia, following a notified incident. The report found no evidence that people were at risk of harm from the concern raised, and the overall rating stayed good. Staff were described as available when needed and recruited safely, and medicines were managed as prescribed.
- Systems to monitor and assess the service are in place, and the new manager and provider are described as committed to continuous improvement
- People's views are sought and used to drive improvements
- Incidents and accidents are analysed, with lessons learned to reduce future risks
- The service was found to be clean and hygienic, and people are supported to have visitors without restrictions
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected February 2026
What's nearby
- Near a main road
- Fire station about 750 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAmple
Local crime statistics
86 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Suffolk council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £989 |
| 2025 | £1,064 |
What Suffolk council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Mill Lane Nursing and Residential Home is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 9 miles away. The local GP practice is HOWARD HOUSE SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Felixstowe
Local clubs, charities and support groups that help older residents stay active and connected.
Felixstowe Old Peoples Welfare Association
The relief of the elderly, being those aged 60 or over, in Felixstowe and the surrounding district by providing facilities which meet their needs and improve their well-being in particular by…
Felixstowe Area Community Transport Limited
FACTS Operates a number of wheelchair accessible vehicles. It is structured to provide various transport services for the benefit of those in Felixstowe and the greater Felixstowe peninsular that…
Age Concern Harwich and District
We provide social activities to include coffee mornings and lunch club Tuesdays and Thursdays weekly.
Rotary Club of Woodbridge Deben
We contribute to National; International and local charities in the community .Our largest local donation was to contribute to purchase a wheelchair for a local teenager and award Dictionary 4Life…
Part of Healthcare Homes
Mill Lane Nursing and Residential Home is one of 54 homes run by Healthcare Homes on AskBart. See how the group's homes are rated and where it operates.
More care homes near Felixstowe
Information last reviewed October 2026.
Reviews from families
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Fees: as published by the home or captured from its website; "on request" where none is published
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Felixstowe: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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