Healthcare Homes

Mill Lane Nursing and Residential Home

Care home in Felixstowe, Suffolk

Operated by Healthcare Homes

CQC Good30 beds
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address79 Garrison Road, Felixstowe, IP11 7RW
Beds30

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About

Mill Lane Nursing and Residential Home, operated by Healthcare Homes, is a 30-bed care facility in Felixstowe, Suffolk. It provides permanent and respite residential and nursing care. The home is rated Good by the Care Quality Commission across all key areas: Safe, Effective, Caring, Responsive and Well-led (2023 report).

The home also offers homecare support to enable people to receive care in their own homes while maintaining independent living.

What inspectors found

CQC: Good

Report published 5 July 2023 · Last inspected 15 June 2023

Inspectors carried out a focused review of safe and well-led at this residential and nursing home for older people and people living with dementia, following a notified incident. The report found no evidence that people were at risk of harm from the concern raised, and the overall rating stayed good. Staff were described as available when needed and recruited safely, and medicines were managed as prescribed.

Strengths noted
  • Systems to monitor and assess the service are in place, and the new manager and provider are described as committed to continuous improvement
  • People's views are sought and used to drive improvements
  • Incidents and accidents are analysed, with lessons learned to reduce future risks
  • The service was found to be clean and hygienic, and people are supported to have visitors without restrictions

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Very good

Food Standards Agency · inspected February 2026

What's nearby

GP surgery500 m
A&E: Ipswich Hospital9.0 miles
  • Near a main road
  • Fire station about 750 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAmple

Local crime statistics

86 recorded crimes in the local area (April 2026)

Top categories:

Violent crime40%
Burglary10%
Shoplifting10%
Anti-social behaviour9%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Suffolk council pays.

Care fee trajectory

Indicative weekly fee by year, against what Suffolk pays care homes.
YearCouncil rate (per week)
2024£989
2025£1,064

What Suffolk council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Mill Lane Nursing and Residential Home is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 9 miles away. The local GP practice is HOWARD HOUSE SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Ipswich Hospital · 9 mi
Nearest GP · CQC Good
HOWARD HOUSE SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Felixstowe

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Felixstowe Old Peoples Welfare Association

The relief of the elderly, being those aged 60 or over, in Felixstowe and the surrounding district by providing facilities which meet their needs and improve their well-being in particular by…

0.3 miles away · Source: Charity Commission (1160222)
Charity

Felixstowe Area Community Transport Limited

FACTS Operates a number of wheelchair accessible vehicles. It is structured to provide various transport services for the benefit of those in Felixstowe and the greater Felixstowe peninsular that…

0.5 miles away · Source: Charity Commission (1098025)
Charity

Age Concern Harwich and District

We provide social activities to include coffee mornings and lunch club Tuesdays and Thursdays weekly.

6.3 miles away · Source: Charity Commission (1084299)
Charity

Rotary Club of Woodbridge Deben

We contribute to National; International and local charities in the community .Our largest local donation was to contribute to purchase a wheelchair for a local teenager and award Dictionary 4Life…

7.9 miles away · Source: Charity Commission (1151275)

Part of Healthcare Homes

Mill Lane Nursing and Residential Home is one of 54 homes run by Healthcare Homes on AskBart. See how the group's homes are rated and where it operates.

See all 54 Healthcare Homes listings →

Information last reviewed October 2026.

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