Care home
The Royal Star & Garter Homes - Surbiton
Care home in Surbiton, Kingston upon Thames
The Royal Star & Garter Homes - Surbiton
Care home in Surbiton, Kingston upon Thames
Operated by Royal Star & Garter
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
The Royal Star & Garter Homes - Surbiton is a residential care home for older people located in Surbiton, Kingston upon Thames, in Greater London. It provides accommodation and support for 63 residents, with a particular focus on serving veterans and their families. The home was rated Good by the Care Quality Commission in 2023, with an Outstanding rating for Caring and Good ratings across Safe, Effective, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 6 February 2023 · Last inspected 5 January 2023
Inspectors found that people using The Royal Star & Garter Homes - Surbiton continued to receive safe care, with risks regularly reviewed and staff given clear guidance on responding to them. Staff had ongoing safeguarding training and adequate staffing levels were in place, and medicines procedures were described as meeting government guidelines. The report also said people and staff considered the service well led, with the registered manager keeping clear oversight, a person-centred approach, and a focus on partnership working and on people's choice and control.
- Risks are regularly reviewed and staff have clear guidance on how to respond to them
- Ongoing safeguarding training, with staff aware of the provider's safeguarding policy
- Adequate staffing numbers and medicines procedures in line with government guidance
- Well-led management with timely action where issues are identified, and views of people used to drive improvements
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Near a main road
- Fire station about 650 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
Local crime statistics
265 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Kingston upon Thames council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,095 |
| 2025 | £1,157 |
What Kingston upon Thames council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Royal Star & Garter Homes - Surbiton is backed by a local NHS health network. The nearest A&E is Kingston Hospital, 2.1 miles away. The local GP practice is BRUNSWICK SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Surbiton
Local clubs, charities and support groups that help older residents stay active and connected.
Age Concern Kingston Upon Thames
Practical support to enable older people to live safely and independently in their own homes. Day services; Information and Advice; Community Team; Community Connectors (social prescribing)…
Richmond Good Neighbours
We are a small charity,based in Richmond. Our team of volunteers support elderly or housebound residents shopping who live in the heart of the borough of Richmond visiting or driving clients to…
Age Concern Epsom & Ewell
To improve the lives of older people in the Borough of Epsom and Ewell. Services include: Information and Advice, Transport to medical appointments, Footclinic, Home Visiting, Befriending, Sunday…
Age UK Sutton
Age UK Sutton offers a comprehensive portfolio of services for people over 50 who reside in the London Borough of Sutton. Services include Home from Hospital, Community Connections - including…
Age UK Hammersmith & Fulham
Relief of elderly in Hammersmith & Fulham Borough from Day Centre: Advice and information, befriending, transport to shops, outings, keep fit classes, pilates, computer room, hot lunches, mind…
Wandsworth Carers' Centre
The charity provides a range of support services to unpaid carers. This includes, information & advice, advocacy, targeted support to carers of people with mental health problems and Asian…
Part of Royal Star & Garter
The Royal Star & Garter Homes - Surbiton is one of 3 homes run by Royal Star & Garter on AskBart. See how the group's homes are rated and where it operates.
More care homes near Surbiton
Information last reviewed October 2026.
Reviews from families
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