Care home

The Limes

Care home in Norwich, Norfolk

The Limes

Care home in Norwich, Norfolk

Operated by MAPS Properties

CQC Requires improvement46 beds
NeighbourhoodHigh Retirement CommunityCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address16a Drayton Wood Road, Hellesdon, Norwich, NR6 5BY
Beds46

Do you run The Limes? Manage this listing free.

About

The Limes is a care home in Norwich, Norfolk, providing residential care across 46 registered beds. The home was rated as Requiring Improvement by the Care Quality Commission in its 2022 report, with strengths noted in effective care, a caring approach, and responsiveness to residents' needs. Areas for improvement were identified in safety and leadership.

What inspectors found

CQC: Requires improvement

Report published 6 October 2022 · Last inspected 20 September 2022

Inspectors found that people at The Limes, a care home for up to 46 older people, some living with dementia, felt safe and liked the staff, who they said were kind and knew their preferences. Since a new registered manager was appointed, care has become more organised, communication has improved, and staff have received extra training, though these changes are still being embedded. Support covers outings, contact with family and friends, meals, and health needs, with close working with community nurses.

Strengths noted
  • People said they felt safe and that staff were kind and knew their likes and dislikes
  • Improved organisation, communication and staff skills since the new registered manager started
  • Good links with health professionals and community nursing teams, giving quicker responses
  • Infection control measures followed current guidance, with extra staff training on the topic
Areas to improve
  • Some staff still needed more confidence to report concerns externally to safeguarding teams or the CQC
  • Some medicines discrepancies were not picked up by audits until the inspection, when extra checks were added

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

What's nearby

GP surgery650 m
A&E: Norfolk and Norwich University Hospital3.5 miles
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysSparse

Local crime statistics

794 recorded crimes in the local area (April 2026)

Top categories:

Violent crime30%
Shoplifting20%
Anti-social behaviour17%
Criminal damage & arson8%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.

Care fee trajectory

Indicative weekly fee by year, against what Norfolk pays care homes.
YearCouncil rate (per week)
2024£980
2025£1,015

What Norfolk council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

The Limes is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 3.5 miles away. The local GP practice is HELLESDON MEDICAL PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 3.5 mi
Nearest GP · CQC Good
HELLESDON MEDICAL PRACTICE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Norwich

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Norwich Men's Shed

Norwich Mens Shed supports the wellbeing of men in the local community. We provide a dedicated workshop space for men to socialise and take part in practical, creative and recreational activities,…

0.5 miles away · Source: Charity Commission (1171796)
Charity

Vision Norfolk

At Vision Norfolk we recognise that the experience of losing sight or developing vision impairment is extremely distressing and can be isolating and costly for those affected. Through our team of…

0.6 miles away · Source: Charity Commission (1206599)
Charity

Community Action Norwich

Children's weekly evening club, weekly youth clubs, day centre with lunch club and a weekly cafe and warm space for the community with free food and Wi-Fi along with a foodbank distribution centre…

1.4 miles away · Source: Charity Commission (1079028)
Charity

Age Concern Norfolk

Our mission is to support older people in Norfolk to enjoy the opportunities and meet the challenges of later life.Our vision is to ensure that older people live well in Norfolk

1.8 miles away · Source: Charity Commission (1077097)
Charity

Mangreen Trust

Mangreen Trust provides space, facilities for recreation, spiritual activities, swimming, training, wellness, meetings & educational activities. Monthly spiritual gatherings welcome any faith or…

3.6 miles away · Source: Charity Commission (297985)
Charity

Swardeston Day Centre

Provision of day care facilities for 25 elderly clients per week. This includes a hot lunch, recreational activities arranged. Approx 15 volunteers help 3 part time staff in running the centre.…

3.7 miles away · Source: Charity Commission (1065872)

Part of MAPS Properties

The Limes is one of 3 homes run by MAPS Properties on AskBart. See how the group's homes are rated and where it operates.

See all 3 MAPS Properties listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at The Limes, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Make an enquiry

    Your enquiry goes to The Limes so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run The Limes?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.