Care home
Sunnycroft Care Home
Residential care home in Norwich, Norfolk
Sunnycroft Care Home
Residential care home in Norwich, Norfolk
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Sunnycroft Care Home is a 50-bed residential care home in Norwich, Norfolk, providing care for older people and those with dementia and physical disabilities. The home is registered for both residential and dementia care.
Sunnycroft was rated Requires Improvement by the Care Quality Commission in 2021. The home was rated Good for Responsiveness, but rated Requires Improvement for Safety, Effectiveness and Caring, and Inadequate for Well-led.
What inspectors found
CQC: Requires improvementReport published 7 September 2021 · Last inspected 23 July 2021
Sunnycroft Care Home provides accommodation and personal care over two floors for up to 59 people, and most of the 33 residents at the time of inspection were living with dementia. Inspectors found enough staff to keep people safe, but not enough to provide adequate stimulation for residents' wellbeing, an area the provider had already recognised and planned to improve. Relatives spoke positively about the care and the approachability of the management, although some staff did not feel confident raising concerns.
- Relatives were satisfied with the care their family members receive and found the management and provider approachable.
- People received their medicines when they needed them, and the premises and equipment were clean.
- Infection prevention systems were good, including measures to prevent the spread of COVID-19.
- Most of the checks required before staff can work in the service had been completed.
- Risks to people's safety were not always properly assessed and managed, and safeguarding systems were not effective in protecting people from abuse.
- The provider's monitoring of care quality was not robust, and some incidents were not reported to the local authority or CQC when they should have been. Some staff did not feel confident raising concerns.
- Although staffing levels were enough to keep people safe, they were not enough to provide adequate stimulation for people's wellbeing, which the provider had already identified and planned to address.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Food hygiene rating
Very good
Food Standards Agency · inspected December 2025
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysSparse
Local crime statistics
794 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £980 |
| 2025 | £1,015 |
What Norfolk council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Sunnycroft Care Home is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 4.3 miles away. The local GP practice is MARRIOTT'S MEDICAL PRACTICES, 0.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Norwich
Local clubs, charities and support groups that help older residents stay active and connected.
Norwich Men's Shed
Norwich Mens Shed supports the wellbeing of men in the local community. We provide a dedicated workshop space for men to socialise and take part in practical, creative and recreational activities,…
Vision Norfolk
At Vision Norfolk we recognise that the experience of losing sight or developing vision impairment is extremely distressing and can be isolating and costly for those affected. Through our team of…
Community Action Norwich
Children's weekly evening club, weekly youth clubs, day centre with lunch club and a weekly cafe and warm space for the community with free food and Wi-Fi along with a foodbank distribution centre…
Age Concern Norfolk
Our mission is to support older people in Norfolk to enjoy the opportunities and meet the challenges of later life.Our vision is to ensure that older people live well in Norfolk
Mangreen Trust
Mangreen Trust provides space, facilities for recreation, spiritual activities, swimming, training, wellness, meetings & educational activities. Monthly spiritual gatherings welcome any faith or…
Swardeston Day Centre
Provision of day care facilities for 25 elderly clients per week. This includes a hot lunch, recreational activities arranged. Approx 15 volunteers help 3 part time staff in running the centre.…
More care homes near Norwich
Information last reviewed October 2026.
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