The Firs

The Firs

Residential care home in Southampton, Hampshire

CQC Good22 bedsDementiaResidential
Address83 Church Road, Locks Heath, Southampton, SO31 6LS
Beds22

Do you run The Firs? Manage this listing free.

About

The Firs is an independent residential care home in Southampton, Hampshire, providing care for older people and those living with dementia. The home is registered for 22 beds and holds a Good rating from the Care Quality Commission across all five key questions: Safe, Effective, Caring, Responsive and Well-led (report published 2022).

The home offers specialist support tailored to people with dementia, older adults aged 65 and over, and those with mental health needs. It provides residential care within a community setting in South East England.

What inspectors found

CQC: Good

Report published 8 July 2022 · Last inspected 21 June 2022

The Firs is a small care home for up to 22 people, with 16 living there at inspection, several of whom have dementia. Inspectors found staff provide person-centred support that respects people's choices, and that people and relatives feel the home is safe and well run. Staff work culture and leadership were praised, and the manager is visible and actively seeks feedback.

Strengths noted
  • Improved risk assessments help keep people safe
  • Recruitment checks and staffing levels were judged adequate
  • The home was found to be visibly clean with high standards of hygiene
  • Leadership has built a more positive culture in which staff feel valued
Areas to improve
  • Medicines management practice still needed embedding, with two recommendations made
  • Guidance on assessing mental capacity was not yet fully implemented

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential

Specialist care

Dementia
Mental health
Older people (65+)

What's nearby

GP surgery500 m
A&E: Southampton General Hospital8.7 miles
Pub or bar400 m
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtSparse
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysAdequate

Local crime statistics

128 recorded crimes in the local area (July 2026)

Top categories:

Violent crime44%
Anti-social behaviour16%
Shoplifting13%
Public order13%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Hampshire council pays.

Care fee trajectory

Indicative weekly fee by year, against what Hampshire pays care homes.
YearCouncil rate (per week)
2024£1,203
2025£1,245

What Hampshire council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

The Firs is backed by a local NHS health network. The nearest A&E is Southampton General Hospital, 8.7 miles away. The local GP practice is LOCKSWOOD SURGERY, 0.3 miles away.

Nearest hospital · A&E
Southampton General Hospital · 8.7 mi
Nearest GP
LOCKSWOOD SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Southampton

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age Concern Hampshire

i) Awareness raising and campaigning; ii) Promoting Active retirement to support a positive and meaningful ageing journeyiii) Information services for local residentsiv) Care and Wellbeing Centres…

0.8 miles away · Source: Charity Commission (290874)
Charity

Dementia Friendly Hampshire

Our Mission is to inspire and drive forward the development of dementia friendly communities across Hampshire.The information and support we offer are aimed at encouraging communities to take…

3.4 miles away · Source: Charity Commission (1165292)
Charity

Lee Icango

To provide community transport in the interests of social welfare for recreation or other leisure time occupation of individuals, groups and families who have need of such facilities by reason of…

5.0 miles away · Source: Charity Commission (1135358)
Charity

Age Concern New Forest

Lunch Clubs, Information & Advice, Footcare, Computers at Home, Waterside Goodneighbours and Befriending, Telephone Buddying

6.2 miles away · Source: Charity Commission (1076585)
Charity

Age Concern (Gosport) (Formerly Gosport Old People's Welfare Association)

Information to Elderly & Carers

7.7 miles away · Source: Charity Commission (211876)
Charity

Alzheimer Café Isle of Wight

Promote & protect the good health of people living with dementia, residing on the IW, their families and carers, through the provision of support groups and other such activities, services, advice…

7.8 miles away · Source: Charity Commission (1171437)

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at The Firs, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to The Firs so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run The Firs?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.