The Dell Care Home

The Dell Care Home

Care home in Lowestoft, Suffolk

Operated by Wellbeing Care

CQC Good40 beds
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address45 Cotmer Road, Oulton Broad, Lowestoft, NR33 9PL
Beds40

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About

The Dell Care Home is in Oulton Broad, about two miles west of Lowestoft in Suffolk. It provides residential, dementia and respite care for up to 40 people in a home-like setting. Day care runs from a separate centre within the home's grounds, and a supported living service is available for people who want to live independently with support close at hand.

The Care Quality Commission rated the home Good overall in its 2023 report, with Good grades across all five key questions: safe, effective, caring, responsive and well-led. The home is part of the Wellbeing Care group.

What inspectors found

CQC: Good

Report published 8 March 2023 · Last inspected 9 February 2023

Inspectors found The Dell, which supports up to 40 older people and had 35 at the time of inspection, to be running well on the day of the visit. Care plans and risk assessments were clear, concise and updated when needs changed, and the quality of the service had improved since the previous inspection even though the most recent registered manager had left. Medicines were stored and given safely, staffing levels were sufficient, and the home was clean with suitable infection control measures in place.

Strengths noted
  • Care planning and risk assessments were clear and up to date, giving staff enough information to care for people
  • A comprehensive quality assurance system identified areas for improvement, and changes such as to care planning had been made
  • Medicines were stored safely and administered in line with prescriber instructions
  • Staffing levels were sufficient to meet people's needs in a timely way, and staff were recruited safely

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Very good

Food Standards Agency · inspected June 2025

What's nearby

GP surgery800 m
A&E: James Paget University Hospital6.7 miles
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysAdequate

Local crime statistics

275 recorded crimes in the local area (April 2026)

Top categories:

Violent crime39%
Criminal damage & arson15%
Shoplifting10%
Anti-social behaviour9%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Suffolk council pays.

Care fee trajectory

Indicative weekly fee by year, against what Suffolk pays care homes.
YearCouncil rate (per week)
2024£989
2025£1,064

What Suffolk council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

The Dell Care Home is backed by a local NHS health network. The nearest A&E is James Paget University Hospital, 6.7 miles away. The local GP practice is VICTORIA ROAD SURGERY, 0.5 miles away.

Nearest hospital · A&E
James Paget University Hospital · 6.7 mi
Nearest GP
VICTORIA ROAD SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Lowestoft

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

The Debenham Project (Dementia - Caring for the Carers)

No change

5.6 miles away · Source: Charity Commission (1133501)
Charity

Diss U3a

We provide for the advancement of education for older people and those retired from full time work, including associated activities conducive to learning and personal development. To do this we…

6.5 miles away · Source: Charity Commission (1179720)

Showing groups across Suffolk.

Part of Wellbeing Care

The Dell Care Home is one of 3 homes run by Wellbeing Care on AskBart. See how the group's homes are rated and where it operates.

See all 3 Wellbeing Care listings →

Information last reviewed October 2026.

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