Carlton Hall Residential Home and Village
Care home in Lowestoft, Suffolk
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Carlton Hall Residential Home and Village is located in Lowestoft, East Suffolk, and provides residential care across 86 registered beds. The home is set within grounds that include an 18th-century hall and offers a range of accommodation options for its residents.
The home was rated Good by the Care Quality Commission in 2022, with all key questions — Safe, Effective, Caring, Responsive and Well-led — graded as Good. Carlton Hall Residential Home and Village supports residents through daily activities and community involvement, with the aim of providing a safe and comfortable living environment.
What inspectors found
CQC: GoodReport published 27 July 2022 · Last inspected 20 June 2022
Inspectors found that people's medicines were given when needed and that staff were trained and supported to meet individual needs. People had access to a range of activities and were supported to keep in touch with family and friends, helping to prevent boredom and loneliness. Staffing levels were reviewed regularly while recruitment continued.
- Monitoring systems helped managers identify and address risks, and lessons were learned from incidents.
- People were offered a choice of food and drink and were supported to see health professionals, with staff working closely with them.
- Staff recruitment was carried out safely, and complaints were addressed and used to drive improvement.
- The environment was suitable and accessible, and infection control measures, including protective equipment, were in place.
- Inspectors recommended that the risk assessment for the stairs in the residential home be developed to consider the risk of people trying to climb them unaided and falling, and how that risk can be reduced.
- Staffing levels needed to be kept under review, with recruitment ongoing, to reduce the risk of people not receiving the care they need.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected July 2026
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAmple
- Golf CourseAdequate
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysLimited
Local crime statistics
275 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Suffolk council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £989 |
| 2025 | £1,064 |
What Suffolk council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Carlton Hall Residential Home and Village is backed by a local NHS health network. The nearest A&E is James Paget University Hospital, 7.6 miles away. The local GP practice is ROSEDALE SURGERY, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Lowestoft
Local clubs, charities and support groups that help older residents stay active and connected.
The Debenham Project (Dementia - Caring for the Carers)
No change
Diss U3a
We provide for the advancement of education for older people and those retired from full time work, including associated activities conducive to learning and personal development. To do this we…
Showing groups across Suffolk.
More care homes near Lowestoft
Information last reviewed October 2026.
Reviews from families
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