Care home
The Chapel House Nursing Home
Care home in Neston, Cheshire West and Chester
The Chapel House Nursing Home
Care home in Neston, Cheshire West and Chester
Operated by Chapel House Care
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
The Chapel House Nursing Home is a 35-bed nursing home in Neston, North West England. It is registered to provide nursing care and was rated Good by the Care Quality Commission in 2022, with Good grades across Safe, Effective, Caring and Responsive practice. The Well-led key question was rated Requires Improvement.
What inspectors found
CQC: GoodReport published 22 August 2022 · Last inspected 5 July 2022
Inspectors rated The Chapel House Nursing Home, which is registered for up to 35 older people and was home to 23 at the time of the July 2022 visit, as good overall. The report describes people as feeling safe, staff as kind and caring, and relatives as well informed, with communication improving under a new manager. Medicines, infection control, staffing and safeguarding were found to be in order.
- People and relatives said the home was safe, and staff knew how to raise and report safeguarding concerns
- Staff were described as kind and caring, respected people and supported their independence
- Infection prevention and control measures, including for COVID-19, were in place and the home was clean
- Relatives said communication improved after a new manager arrived, with newsletters, meetings and chances to give feedback
- Quality monitoring systems were not always effective, as audits missed some issues and action plans were not always made
- Some medicines records and staff training records were not always kept robustly
- Feedback about meals was mixed
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
Straight-line distances. A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceLimited
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtAmple
- Bowling GreenSparse
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
Local crime statistics
11 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Cheshire West and Chester council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £853 |
| 2025 | £887 |
What Cheshire West and Chester council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Chapel House Nursing Home is backed by a local NHS health network. The nearest A&E is Countess of Chester Hospital, 4.9 miles away. The local GP practice is THE WILLASTON SURGERY, 3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Neston
Local clubs, charities and support groups that help older residents stay active and connected.
Age Connects North East Wales
Promote health & wellbeing of people over 50 and their carers.
Ellesmere Port and Neston Community Transport Ltd
We are a non profit making provider of minibus and adapted car travel, offering our services to community groups and individuals, elderly, disadvantaged or disabled in Cheshire West and Chester…
Oxton & Prenton District U3a
The advancement of education and, in particular, the education of older people and those who have retired from full time work, by all means, including associated activities conducive to learning…
South Central Community Transport Limited
The objects of the charity are:1. Community transport2. Provision of facilities for recreation, or other leisure time occupation and interests of Social Welfare or in pursuant of employment.
Age Concern Wirral
We provides support, services & activities to promote well-being and resilience of people in the local community, with a specific focus on people in later life. Our work includes information and…
Part of Chapel House Care
The Chapel House Nursing Home is one of 2 homes run by Chapel House Care on AskBart. See how the group's homes are rated and where it operates.
More care homes near Neston
Information last reviewed October 2026.
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