Home care agency

Teonfa Ltd

Home care agency in Luton

Teonfa Ltd

Home care agency in Luton

CQC Requires improvement
AddressVictoria House, 14-26 Victoria Street, Luton, LU1 2UA

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About

Teonfa Ltd is a home care agency based in Luton, Bedfordshire, delivering care and support in people's own homes. It supports older people over 65, younger adults, and people with physical disabilities, mental health needs and learning disabilities.

The Care Quality Commission rated Teonfa Ltd as Requires Improvement in its 2023 inspection. The agency was rated Good for Caring and Responsive, but Requires Improvement for Safe, Effective and Well-led.

What inspectors found

CQC: Requires improvement

Report published 26 July 2023 · Last inspected 6 July 2023

Inspectors found that people were involved in decisions about their care and that their own choices were taken into account, with staff described as kind and attentive. Needs were assessed before people started using the service, and feedback was gathered through questionnaires, phone calls and spot checks. The service is no longer rated inadequate overall, but the report says it still requires improvement.

Strengths noted
  • Staff understand how to recognise and report abuse, and they have received training on it.
  • Medicines are managed safely, and people receive them as prescribed.
  • Enough staff are deployed, and they are recruited safely.
  • People are supported to make their own choices, and mental capacity assessments are carried out where needed.
Areas to improve
  • Risks relating to moving and handling, catheter care and falls were not fully assessed, and some risk assessments were missing, which limited the guidance available to staff.
  • Audits were not always effective and did not catch the shortfalls in risk assessment that inspectors found.
  • The provider remains in breach of regulations relating to risk assessments and audit processes.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital2.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseAmple
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Teonfa Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Teonfa Ltd is backed by a local NHS health network. The nearest A&E is Luton and Dunstable Hospital, 2.8 miles away. The local GP practice is CASTLE MEDICAL GROUP PRACTICE, 0.1 miles away.

Nearest hospital · A&E
Luton and Dunstable Hospital · 2.8 mi
Nearest GP
CASTLE MEDICAL GROUP PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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