Timely Care Solution Ltd

Timely Care Solution Ltd

Home care agency in Luton

CQC Requires improvement
Address6-8 Stuart Street, Luton, LU1 2SJ

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About

Timely Care Solution Ltd is a home care agency based in Luton, Bedfordshire, providing care and support in people's own homes. It supports older people, younger adults under 65, and people with physical or learning disabilities. Support is built around each person's own goals and routines, including help to keep up friendships, family contact and good relations with neighbours. Carers and support workers assist with daily personal care, and staff are supervised to maintain care quality. Personal information is kept confidential.

The Care Quality Commission rates Timely Care Solution Ltd as Requires Improvement overall, with the same grade for the Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2022.

What inspectors found

CQC: Requires improvement

Report published 16 May 2022 · Last inspected 13 April 2022

Inspectors found that Timely Care Solutions Limited, a domiciliary care agency supporting three people with personal care at the time of inspection, provides care that relatives describe as caring, kind and consistent, and that makes people feel safe. Staff completed induction, the registered manager checks their skills and knowledge, and people are supported to make their own choices with consent sought before care. Infection control policies and staff training were found to be in place and up to date.

Strengths noted
  • Relatives described staff as caring, kind and consistent, which made people feel safe
  • Staff completed an induction process and were confident in their roles
  • The registered manager checks staff skills and knowledge and discusses the results with them individually
  • Consent is sought before care is given, and people's decisions are respected, with support given in the least restrictive way
Areas to improve
  • Risk assessments did not contain enough information to guide staff in supporting people safely
  • Care plans were limited and did not record people's likes, dislikes or preferences, so care was not clearly person-centred
  • Safe recruitment was not always followed, with gaps in employment history not explored by the provider

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery0 m
Hospital2.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Timely Care Solution Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Timely Care Solution Ltd is backed by a local NHS health network. The nearest A&E is Luton and Dunstable Hospital, 2.7 miles away. The local GP practice is THE TOWN CENTRE PRACTICE, 0 miles away.

Nearest hospital · A&E
Luton and Dunstable Hospital · 2.7 mi
Nearest GP
THE TOWN CENTRE PRACTICE · 0 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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