Home care agency

Taylor Care Norfolk

Home care agency in Fakenham, Norfolk

Taylor Care Norfolk

Home care agency in Fakenham, Norfolk

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressUnit 1A, George Edwards Road, Fakenham, NR21 8NL

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About

Taylor Care Norfolk, based in Fakenham, has provided home care in North and West Norfolk since 2012. It delivers individualised care and support in people's own homes, with a focus on helping them stay independent and respecting their personal values. Care needs are assessed in detail, and care is tailored to each client's preferences. The agency regularly seeks feedback from the people it supports and offers emotional support to clients and their families.

The agency's care focus is dementia, and it supports people with dementia, older people, younger adults, people with physical disabilities, people with mental health needs and people with sensory impairment. It is rated Good by the Care Quality Commission overall, with Good ratings for safe, effective, caring and well-led, and a Requires Improvement rating for responsive.

What inspectors found

CQC: Good

Report published 16 January 2020 · Last inspected 10 December 2019

Inspectors found that people using this home care agency, which supported 72 people at the time, had a good experience. Support was delivered reliably and on time, and people were kept informed when calls ran late. Care plans were person-centred, staff were trained and assessed for medicines, and people were asked for feedback.

Strengths noted
  • Care was delivered consistently and on time, with people described the service as reliable and dependable
  • Electronic call monitoring helped ensure visits matched people's needs, and staff recorded care as it was given
  • Staff received good training, competency checks for medicines, supervision and appraisal
  • Support for people to make their own choices, with the least restrictive approach used where needed
Areas to improve
  • Planning did not always reflect individual preferences, and some people wanted more continuity of staff
  • Risk assessments did not always contain enough detail, and guidance on some health care needs was not always in place
  • Direct observation of staff practice had only recently been established, and quality audits were still being developed

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital18.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Taylor Care Norfolk will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Taylor Care Norfolk is backed by a local NHS health network. The nearest A&E is The Queen Elizabeth Hospital, 18.4 miles away. The local GP practice is FAKENHAM MEDICAL PRACTICE, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The Queen Elizabeth Hospital · 18.4 mi
Nearest GP · CQC Good
FAKENHAM MEDICAL PRACTICE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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