Leonard Cheshire Disability
Symonds House - Care Home with Nursing Physical Disabilities
Care home in Hitchin, Hertfordshire
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Symonds House is a 20-bed care home with nursing in Hitchin, North Hertfordshire, run by Leonard Cheshire Disability. It provides specialist residential care and nursing support for people with physical disabilities, including those with complex care needs.
The home was rated Good by the Care Quality Commission in 2020, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 2 March 2020 · Last inspected 17 February 2020
Inspectors found that people felt safe, with staff trained in safeguarding and infection control and new recruits checked before starting. Care was described as tailored to each person's needs and preferences, with people supported to make their own choices, take part in local community life, and receive visitors at any time. The management team was described as putting people first and available for staff guidance, and the home aims to let people remain there if their health declines.
- Staff received safeguarding and infection control training, and pre-employment checks were completed before new staff started.
- Medicines were managed safely, and the provider assessed staff practice to confirm they were competent to give them.
- Care was assessed individually, reviewed regularly, and supported people's choice, control and involvement in decisions.
- People were encouraged to engage with the local community, and the provider had a clear complaints process and feedback systems.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenSparse
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAdequate
- TakeawaysAdequate
Local crime statistics
204 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Hertfordshire council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £852 |
| 2025 | £906 |
What Hertfordshire council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Symonds House - Care Home with Nursing Physical Disabilities is backed by a local NHS health network. The nearest A&E is Lister Hospital, 3.8 miles away. The local GP practice is BANCROFT MEDICAL CENTRE, 0.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Hitchin
Local clubs, charities and support groups that help older residents stay active and connected.
The Red Shed Project Charitable Incorporated Organisation
The Red Shed CIO provides gardening and garden inspired activities for people living with dementia and their carers in Hertfordshire. Our aim is to improve the mental and physical wellbeing of our…
Crossroads Caring For Life Ltd
To relieve stresses experienced by unpaid Carers and adults or children who have care needs as a result of disability, illness or age. We do this through the provision of community-based support…
Age Concern Stevenage
Aims to promote the well-being of all older people in the Borough of Stevenage and to help make later life a fulfilling and enjoyable experience. Current activities include: Provision of…
Douglas Drive Senior Citizens Association
We provide the opportunity for senior citizens of Stevenage and surrounding villages to regularly take part in our day care sessions. Activities are aimed to provide a continued feeling of…
Khidmat
Khidmat runs services for older people and carers mainly from Pakistani/Kashmiri communities. We run Wellbeing clubs for older people and provide information, advice and advocacy. We also have…
Age Concern, Luton
Age Concern Luton provides a wide range of services to meet the different needs of older people and their carers in Luton. This includes home support, gardening service, a visiting scheme,…
More care homes near Hitchin
Information last reviewed October 2026.
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